Common themes include the ease of arranging insurance through the app and the quick setup process. However, communication channels are frequently criticized, with customers expressing frustration over the lack of phone support and reliance on WhatsApp, leading to unresolved issues. Price increases and the absence of partial refunds upon early cancellation also repeatedly appear in the feedback.
Tempcover earns credit for simplifying short-term insurance procurement and being user-friendly when transactions go smoothly, but recurring complaints about service, communication, and claims resolution have negatively impacted its reputation. Accordingly, Tempcover is currently regarded as a service with notable benefits and clear drawbacks for those seeking insurance solutions in the UK.