Synergy768 Reviews

The overall sentiment expressed in reviews for Synergy 768, a solar and electrical contractor, is predominantly positive, with many reviewers describing exceptional professionalism, reliability, and clear communication. Multiple customers highlight Ed Cotas and his team for their thorough explanations, timely completion, and ability to handle permits and installation efficiently. Most reviewers felt confident in project transparency, and several mentioned using Synergy 768 for repeat work or additional services. One notable negative review details a poor experience related to battery replacement delays and lack of responsiveness, emphasizing the need for contractual follow-through and post-installation support. This stands as an outlier among generally positive feedback.

Major themes identified include transparent project planning, adherence to timelines and budgets, and courteous crew behavior. The owner, Ed Cotas, frequently receives mention for personal involvement, clear customer communications, and dedication to problem-solving. Customers across the service area appreciated comprehensive solutions, including permitting, equipment integration, financing options, and residential solar installations or EV charging solutions.

Overall, Synergy 768 is regarded as a reliable provider of solar, electrical, and related services, with a strong reputation for professionalism and customer service in their region. Repeat clients and referrals reinforce trust in the company, though the negative incident flags the importance of addressing post-installation issues promptly to sustain their positive reputation.

Synergy 768 provides solar energy system installations, electrical contracting, and infrastructure services such as EV charging station setup and home battery installations. The company serves residential customers seeking sustainable energy solutions and related electrical work, including comprehensive planning, equipment sourcing, and integration for homes and garages.

Synergy 768 operates through in-person site assessments, project consultations, equipment installation, and thorough communication from pre-permitting to final inspection. Their operational model involves a dedicated team managed by the owner, with steps including permit handling, project explanation, execution with clear timelines, and clean job completion.