Swimhappy Pool Service & Repair Reviews
Rated 4.8 based on 310 Reviews
Pool Services in Phoenix
Published on
February 23, 2024
Last updated
July 10, 2025
SwimHappy Pool Service & Repair generally seems to uphold a robust reputation for delivering consistent and quality service. Majority of customers compliment the company on their reliability, communicating arrival times and work details. Clients note the efficiency of service tasks such as pool and spa replastering, tile work, and pool resurfacing, often emphasizing the timeliness, fair pricing, and the attractiveness of the finished work. Kellen, a primary contact mentioned by multiple reviewers, is commended for responsiveness and professionalism. On the downside, there are concerns about the decline in service quality, with issues ranging from inadequate cleaning to poor handling of algae problems and a perceived lack of skilled technicians. Such discrepancies suggest potential shortcomings in employee training or resource allocation, implying that while the company largely succeeds in its service offerings, there is a noteworthy segment of customer experience that requires attention and improvement.
SwimHappy is typically very responsive to maintenance needs, with customers lauding their effort to keep pools clean and rectify issues swiftly. However, there may be exceptions depending on the complexity of the issue or resource availability.
Yes, customers report high satisfaction with SwimHappy's pool resurfacing and repair services, citing timeliness, quality craftsmanship, and the company's ability to stick to promised deadlines without unexpected drawbacks.
Although many reviews praise the expertise of SwimHappy staff, some customers have raised concerns regarding the competence of technicians, especially when dealing with routine maintenance and algae treatment, which could indicate variability in staff experience.
At SwimHappy, we take pride in our unwavering commitment to hard work, exceptional customer service, and delivering outstanding value in the world of swimming pool services and repairs. Our dedication to your satisfaction is evident in our free initial service for pool cleanup and filter cleaning, exclusively for new weekly service customers.Beyond routine maintenance, we offer a wide range of services, including equipment upgrades for pumps, filters, heaters, and automation systems, as well as advanced sanitation solutions like salt and oxidation systems. When it comes to transforming your pool, our expertise extends to remodels, which encompass re-tiling and resurfacing with mini pebble finishes.
