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Manning Pool Service Reviews

Rated 4.8 based on 438 Reviews

4303 Pinemont Dr, Houston, TX 77018, United States

Pool Services | Houston, TX

Published on
April 12, 2024
Last updated
April 12, 2024

Reviews Summary

Manning Pool Service appears to have a largely positive reputation based on customer feedback, highlighted by their consistent and reliable service, professional communication, and thorough maintenance procedures. Customers frequently praise the company for its punctuality and the quality of the pool maintenance, citing regular visits that occur despite adverse weather conditions. Positive comments often mention the detailed documentation provided after each service and the capability for effective communication, particularly with maintaining chemical levels and prompt repairs. However, there are instances of negative experiences cited by a minority of customers, including replacement of incompatible equipment, delayed scheduling for repairs, and dissatisfaction with billing practices. Evidently, maintaining customer satisfaction seems to be a defining element for the company, though their handling of service cancellations and pricing strategy has been met with criticism by some clients.
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What Customers Are Saying About Manning Pool Service?

Trustguide uses AI to extract key phrases from reviews about Manning Pool Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Manning Pool Service's customers had a positive experience.

Positive
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Manning Pool Service Ratings

5

As of Based on 438 revies as of Apr 12, 2024

Manning Pool Service Score

As of Based on 438 revies as of Apr 12, 2024

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Customer Reviews

As of Apr 12, 2024, 438 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Manning Pool Service's publicly available reviews View source

Lauren Bittman rated Manning Pool Service 5 stars
a month ago
We love Manning Pool Service! They have always shown up, rain or shine, on the same day around the same time every week since we hired them. If any maintenance issues were discovered they have always communicated them to us immediately and worked quickly to repair/replace parts. They provide a pool service document/recap with each visit so we are aware of the chemical levels in the pool as well as any adjustments that we made. We have never had an algae or pool water issue in the 1.5 years we've been using them for service. Communication is easy and seamless and our most common technician, Amber is always delightful to work with.
Tohfe Beidas rated Manning Pool Service 5 stars
2 years ago
I really highly recommend Manning Pool Service. I had a very short timeline of needing to renovate my pool and Manning was able to get the job done seamlessly. They were in consistent communication regarding every step of the process and ensured that everything was taken care of in time for our event. The follow up and consistency and their customer service is what makes them stand out! We also did their cleaning services and would recommend that as well. They send a detailed report after each visit and do a great job with the service. Special recognition to the owner himself, Jeff Manning, and Ian who works in the office as well. Jeff was very thorough and consistently checked on the progress of the replaster. We chose the pebble sheen in Aqua Blue and absolutely loved the look. Pictures attached of the beautiful job that Manning did and we are in love with our new pool!
Holly Saunders rated Manning Pool Service 5 stars
2 years ago
We moved to using Manning Pool Service after trying multiple other companies, as well as servicing our pool ourselves. We have been thoroughly impressed from day 1 with Amber, our service technician. She is professional, knowledgeable, punctual, and pleasant. We couldn’t be happier, and she is the reason we haven’t doubted for a minute that this is the best pool service company.

Frequently Asked Questions About Manning Pool Service

Does Manning Pool Service offer detailed reports after each cleaning?

Yes, Manning Pool Service provides a detailed report/recap documenting the pool's chemical levels and any adjustments or repairs that were made during each visit.

Can Manning Pool Service handle urgent renovations with a tight deadline?

Manning Pool Service has received positive remarks for their ability to complete renovation projects within short timelines, while also ensuring consistent communication throughout the process.

Has there been any concern regarding Manning Pool Service’s pricing or sales practices?

While many customers are satisfied with the service, there have been complaints about the company's pricing being on the higher side, along with a sales approach that some customers perceived as pressuring them into unnecessary repairs or services.

About Manning Pool Service

Pool Services
You can TRUST US in your backyard Manning Pool Service located in Garden Oaks, Houston. 20+ years of experience in the swimming pool industry. We are pool experts and pool owners. Our family business offers top notch cleaning, repair, renovation and more for all in-ground gunite pools.
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How is this report generated

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Mike, Adam and another 21,516 have joined the waitlist.