How does Cody Pools handle problems or mistakes during a project?
If issues occur, Cody Pools responds quickly to correct mistakes. Several customers reported that unexpected problems, such as incorrect materials or miscommunication, were promptly addressed and resolved by management without additional charges in some cases.
Does Cody Pools provide good communication during construction?
Yes, project managers at Cody Pools are frequently complimented for their communication. Customers report that managers keep them informed about schedules, next steps, and progress, and are responsive to phone calls and texts throughout the project.
Does Cody Pools include initial pool care after construction?
According to reviews, Cody Pools does not include the first 30 days of pool chemicals or maintenance as part of the package, which is common with some other companies. Customers should plan ahead for this additional expense.