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Cody Pools Reviews

Rated 4.3 based on 888 Reviews

6846 N Dale Mabry Hwy, Tampa, FL 33614, United States

Pool Services Tampa

Published on
July 4, 2025
Last updated
July 4, 2025

What Customers Are Saying About Cody Pools?

absolutely thrilled with our remodeled pool

We had a great experience with Cody

very pleased with their service and quality

company was totally professional every step

Cody Pools has been a pleasure to work with

very happy with our pool

Super easy company to work with

did an amazing job with our pool

absolutely love our pool

Trustguide extracts key phrases from reviews about Cody Pools and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Cody Pools's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Cody Pools Ratings

5

As of Based on 888 revies as of Jul 04, 2025

Cody Pools Score

80%

As of Based on 888 revies as of Jul 04, 2025

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Customer Reviews

As of Jul 04, 2025, 888 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Cody Pools's publicly available reviews View source

Kath Genest rated Cody Pools 5 stars
a month ago
Cody Pools is a fantastic company. We are absolutely thrilled with our remodeled pool and spa. We had the pleasure of working with Jennifer ( Sales/Advice). Robert was our Project Manager who was extremely organized and responded immediately to any inquiry. Fantastic customer service is #1 along with effective communication between multiple teams throughout. Thanks Robert! Everyone they sent to our home were professional, pleasant and hard workers. When we started in March to accomplish the project, we called 3 companies for quotes. Cody responded quickly. 1 never called back! 1 had scheduled but whoever was coming was ill. Never got call back. But based on reputation and referrals Cody got our business. Thank you Robert for pulling it all together!
Jamie Elkins rated Cody Pools 5 stars
2 months ago
We had a great experience with Cody. Steve in the design center was great, would highly recommend asking for him when scheduling an appointment. He took his time and we didn’t feel rushed or pressured at all. Our project manager, Elon, was phenomenal. He kept in constant contact with us so we always knew what was going on for the week and what was coming up next. He would promptly answer texts on any questions we had. All of the contractors were also very friendly. We started the build right before hurricane Milton and they did everything possible to prevent the hole from collapsing. Start to finish was super quick, maybe 3 months but would have been sooner if we didn’t have planned weeks away for vacations. We’ve contracted warranty a few times since completion. They always respond within a few hours and get someone scheduled to come out within days. Nothing major has come up, just minor things like decking settling or cleaning the tiles. We haven’t run into any major issues on anything yet but I know they’d take care of it if we did. The quality is great. We noticed that their gunite is about 3 inches thicker than other pool builders. They may be a little more expensive, but I think it’s worth it.
Stephanie Wells rated Cody Pools 5 stars
2 months ago
Just had my pool redone along with the deck. Matt was awesome, we told him what we needed and wanted and he made it happen while also listening to our budget. Both RJ and Brian have stayed on top of things during and after construction. We are very pleased with their service and quality. They showed up and got the job done timely, professionally, and were very helpful.

Reviews Summary

The overall sentiment toward Cody Pools as a swimming pool contractor is highly positive, with many reviewers praising the company's professionalism, effective communication, and ability to deliver quality results. Numerous clients mention specific staff members, such as Jennifer, Robert, Steve, Adam, and Matt, who are recognized for their attentive support and responsiveness. A few customers noted minor frustrations, mostly related to unexpected costs or initial miscommunications during the sales process.

Common feedback highlights Cody Pools' reputation for reliability, swift issue resolution, and attention to customer needs, particularly during construction and remodeling projects. Customers frequently value clear communication, flexibility in addressing changes, and proactive project management, with several praising the willingness to resolve mistakes at no extra cost and the overall professionalism of on-site crews.

Based on these reviews, Cody Pools is regarded as a reputable and customer-focused pool contractor in Florida. Their ability to manage complex projects while maintaining strong communication and service standards strengthens their local reputation. Overall, Cody Pools is recognized as a reliable choice for pool remodeling and construction.
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Frequently Asked Questions About Cody Pools

How does Cody Pools handle problems or mistakes during a project?

If issues occur, Cody Pools responds quickly to correct mistakes. Several customers reported that unexpected problems, such as incorrect materials or miscommunication, were promptly addressed and resolved by management without additional charges in some cases.

Does Cody Pools provide good communication during construction?

Yes, project managers at Cody Pools are frequently complimented for their communication. Customers report that managers keep them informed about schedules, next steps, and progress, and are responsive to phone calls and texts throughout the project.

Does Cody Pools include initial pool care after construction?

According to reviews, Cody Pools does not include the first 30 days of pool chemicals or maintenance as part of the package, which is common with some other companies. Customers should plan ahead for this additional expense.

About Cody Pools

Pool Services
Cody Pools is a swimming pool contractor specializing in the design, construction, and remodeling of residential pools and spas. The company operates in Florida and works with homeowners and builders, offering a range of services from initial design consultation to post-construction support.

Cody Pools manages projects through assigned sales representatives and dedicated project managers. The process typically includes in-home consultations, design center appointments, and regular communication throughout construction. Coordination involves multiple teams and contractors, with a focus on detailed scheduling, progress updates, and issue resolution to ensure timely project completion.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.