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Amenity Pool Services Reviews

Rated 4.5 based on 976 Reviews

11720 Biscayne Blvd, Miami, FL 33181, United States

Pool Services Miami

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Customer feedback for Amenity Pool Services and All Florida reflects a consistently positive sentiment toward their pool cleaning and maintenance offerings. Reviewers frequently mention specific technicians by name, such as Charlie, Jorge, Carlos, Trey, Joey, David, Erick, and Rueben, highlighting their professionalism, clear communication, and thorough approach. Positive behaviors like detailed cleaning, preventative maintenance, and timely problem-solving are common themes, though a single mention of dissatisfaction with a previous company underscores the improvements brought by Amenity Pool Services.

The most frequent praise revolves around technician reliability, exceptional communication, and technical knowledge. Many reviews commend proactive updates, fast response times for urgent issues, efficient scheduling, and respectful care for property. Customers appreciate the ability to reach technicians outside regular visits and value follow-ups post-service. Seamless workflow, attention to detail, and respect for property surface consistently across the feedback.

Overall, Amenity Pool Services and All Florida have established a strong reputation in South Florida for reliable, customer-focused pool maintenance. Reviewers express trust, gratitude, and a willingness to recommend or continue using these services. The quality of work and clear lines of communication contribute to their positive standing in the region's pool care industry.
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What Customers Are Saying About Amenity Pool Services?

very personable & knowledgeable

extremely efficient

fixed our pool heater

always does the best job

communication skills were excellent

gone above and beyond

extremely thorough with my pool

Tray was amazing!

very attentive and patient

did a fantastic job

Trustguide extracts key phrases from reviews about Amenity Pool Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Amenity Pool Services's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Amenity Pool Services Ratings

5

As of Based on 976 revies as of Jun 15, 2025

Amenity Pool Services Score

100%

As of Based on 976 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 976 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Amenity Pool Services's publicly available reviews View source

Antonella Langone rated Amenity Pool Services 5 stars
a month ago
Charlie is amazing!! Very personable & knowledgeable. I have never seen my pool so clean and clear and I have him to thank! Charlie vacuumed the pool, replaced the filter and placed a brand new concrete slab for the pool pump to be securely in place. Charlie did all this seamlessly and effortlessly. All the while with a smile on his face!! What a pleasure!! Would recommend him anytime, all the time!!
Jonathan Guzman rated Amenity Pool Services 5 stars
2 years ago
All Florida has been servicing my community pool since we opened back in April 2022. I have absolutely no complaints! Their tech, Jorge Alfaro, services the pool 3 times a week and is extremely efficient. Any issue he notices or preventative measure he feels should be done, he communicates it right away. Pool looks just like the photos I attached EVERY, SINGLE, DAY. Beautiful crystal clear water. I credit this to his hard work. There have been times when it is not his day to come out and I have a question and he always responds and is incredibly kind and helpful. I highly recommend All Florida if you are shopping around for someone to service your pool.
Danielle Nicolazzo rated Amenity Pool Services 5 stars
2 years ago
BEST experience with this company! I called on a thursday and the next day already had a technician at my house. Charlie called me when he was about 30min away to let me know he would be arriving. He got to work right away, diagnosed the problem and fixed our pool heater. We are so thankful to him! He was so polite and friendly and took extra time to explain what the problem was and how he was going to fix it. What an exceptional experience especially in a market like Miami where its so hard to find good service. Would recommend them 100%.

Frequently Asked Questions About Amenity Pool Services

How do Amenity Pool Services and All Florida handle communication with pool owners?

Technicians frequently update clients about maintenance needs, issues, and job progress. Customers report being kept informed both during and after service visits, with follow-up calls and the ability to ask questions outside regular appointments.

Can I expect urgent pool service or repairs to be handled quickly?

According to customers, urgent issues are often addressed the same day. Technicians arrive promptly and diagnose as well as resolve problems efficiently, maintaining a clear line of communication before arrival.

Do technicians take steps to ensure property is respected during pool service?

Yes, multiple reviews mention technicians cleaning the area after work is complete and taking care of customers' property, ensuring there is no mess left behind after maintenance or repair.

About Amenity Pool Services

Pool Services
Amenity Pool Services and All Florida provide professional pool cleaning, maintenance, and repair services for residential and community pools. Their core services include regular cleaning, technical support, and refurbishment. The companies employ experienced technicians who visit clients' properties in person for scheduled maintenance and urgent repairs.

These companies operate with dedicated service teams assigned to specific pools. Technicians communicate directly with clients about maintenance, upcoming needs, and any issues encountered. The workflow emphasizes timely scheduling, progress follow-up, and thorough attention to pool condition, including on-site equipment repair and aftercare checks.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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