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Steve Fay - State Farm Insurance Agent
Steve Fay - State Farm Insurance Agent

Steve Fay - State Farm Insurance Agent Reviews Summary

Insurance Services | New York, NY

What do customers say about Steve Fay - State Farm Insurance Agent?

As of Jan 18, 2024, 1672 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 18, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
1672
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Steve Fay - State Farm Insurance Agent's customer reviews analysis

The Steve Fay - State Farm Insurance Agent agency enjoys a reputation for notable customer satisfaction as per the collated reviews. Clients find the services to be highly personalized, professional, and efficient. Insurance Agent Steve, Bek, Jessica Yan, Sora, Luis Rivera, Corey, Katniss, and Taras have been individually acknowledged for their exceptional service, attention to detail, and professional knowledge. The themes most recurring across reviews include personalized service, professional conduct, expertise in crafting tailor-made insurance plans, and cost savings. Furthermore, the agency is praised for its responsiveness and the proactive approach of its staff. Transcending mere transactions, the team's work ethic establishes a sense of trust and loyalty among clients, suggesting a strong customer-oriented culture that seems to translate into long-term relationships and recommendations.

Positive Feedback

Positive customer feedback for Steve Fay - State Farm Insurance Agent largely centers around the professional and personal touch offered by its staff. Notably, clients uniformly appreciate the tailored service, indicating that staff members, such as Steve, Bek, and Jessica Yan, take time to understand individual insurance needs and find the most suitable coverage. The professionalism exhibited by team members is highlighted through frequent mentions of their knowledge and attention to detail. Moreover, the ability to save clients money while delivering comprehensive insurance solutions is a key advantage that adds value to the customer experience. The staff's responsiveness and speed in handling inquiries and paperwork are noted as particularly impressive, with customers experiencing efficient and hassle-free service.

Concerns and Threads

While the reviews provided are overwhelmingly positive, there is a noticeable lack of negative comments, which limits the assessment of any recurring issues or trends for improvement within the company. The absence of critical feedback may indicate that customers are generally satisfied with the assistance they receive from Steve Fay - State Farm Insurance Agent. However, this could also result from a curated selection of reviews, which may not reflect all client experiences. Without explicitly mentioned negatives in the client testimonials, it is not feasible to provide a balanced view of potential drawbacks within the agency's operations from the data presented.

Frequently asked questions about Steve Fay - State Farm Insurance Agent

Can I get personalized insurance plans tailored to my specific needs from Steve Fay - State Farm Insurance Agent?

Yes, the Steve Fay - State Farm Insurance Agent team is noted for their ability to create personalized insurance solutions tailored to the unique needs of each client.

Who are some of the notable staff members I might interact with at this agency?

Based on customer reviews, staff members that have been highly praised include Steve, Bek, Jessica Yan, Sora, Luis Rivera, Corey, Katniss, and Taras.

How does Steve Fay - State Farm Insurance Agent compare on rates and quality of service?

Customers report that the agency offers competitive rates that often result in cost savings, along with a high standard of customer service characterized by professionalism, knowledge, and efficiency.

Recent customer reviews and testimonials for Steve Fay - State Farm Insurance Agent

Steve Fay - State Farm Insurance Agent
Дилшод Уринов
5-Star
3 weeks ago
Agent Steve and the team, with a special mention to Bek, offer a standout experience in both auto and life insurance. Steve's in-depth knowledge ensures tailored auto coverage, and Bek's attention to detail extends to crafting comprehensive life insurance plans. Together, they create a seamless and personalized service that addresses the unique needs of clients. If you're seeking excellence in both auto and life insurance, this agency, with Steve and Bek, is your go-to choice for reliable and comprehensive coverage.
Steve Fay - State Farm Insurance Agent
Akbarov Ulmas
5-Star
a month ago
I had a fantastic experience with this insurance agency, thanks to the outstanding service provided by Agent Steve. His professionalism, attention to detail, and commitment to finding the best coverage for my needs truly set this agency apart. I highly recommend their services for anyone seeking reliable and personalized insurance solutions.
Steve Fay - State Farm Insurance Agent
Eleana Z
5-Star
5 days ago
My family was looking for a new company for auto insurance and homeowner’s insurance. We heard from friends and family that State Farm was pretty good. Jessica Yan at State Farm was very nice and professional and helped us get the best deal possible. I recommend to ask for Jessica when you come to the 18th Ave location.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
1672
reviews
Excellent
Good
Average
Fair
Poor

About Steve Fay - State Farm Insurance Agent

Insurance Services

Steve Fay Insurance Agency Inc proudly offers Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Disability Insurance, Small Business and Commercial Auto Insurance products to the communities of Bensonhurst, Borough Park and all surrounding areas of Brooklyn as well the entire State of New York, New Jersey and Pennsylvania. Our multilingual team of licensed professionals strive to deliver remarkable service to State Farm policyholders. Please call or text our office or stop in to get a Free quote on insurance. License #: NY-LA1400733, NY-PC1400733, NJ-1607526, PA-876534

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