SOHNNE Reviews

The overall sentiment toward Sohnne, a home furniture company, is mixed based on customer reviews. Many reviewers express deep dissatisfaction with order fulfillment, customer service responsiveness, and refund processes. Criticisms of misleading delivery timeframes, unreturned communication, and unresolved complaints are notably persistent. However, positive experiences are also documented—especially where customers received the exact products they ordered, praised product quality, and described successful assembly processes. Delays and unresponsive support are the most frequent pain points, though a consistent thread of satisfaction with product appearance, comfort, and craftsmanship emerges for some buyers.

Recurrent themes include difficulty with post-purchase support, lengthy or unpredictable delivery windows, and challenging refund or exchange policies. Conversely, multiple reviewers are pleased with the furniture’s aesthetics, comfort, and accurate design replication, highlighting positive reactions when expectations were met. Most frustrations focus on communication breakdowns rather than the physical products themselves.

In summary, Sohnne’s reputation in the home furniture sector is divided. While the product quality can win praise, substantial issues with order logistics and after-sales service have negatively impacted trust. For customers in regions such as the US, especially, Sohnne may deliver stylish, comfortable furniture, but expectations for support and reliable communication should be measured.

Sohnne operates in the home furniture industry, specializing in the sale of modern and replica designer chairs, sofas, and tables. Their core business is as an online furniture retailer, offering products that can be ordered through their digital platform for home or office environments.

Sohnne manages all customer interactions, order processing, and fulfillment via their website and remote communication channels. Items are manufactured, sometimes overseas, and shipped to the customer’s location. Assembly is generally required by the customer, with occasional in-home setup available. Support is primarily accessed digitally through chat, email, and phone.