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Smr Locksmiths
Smr Locksmiths

Smr Locksmiths Reviews Summary

Rated 5 Star based on 297 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
297
reviews
Excellent
Good
Average
Fair
Poor
Published on
January 16, 2024
Last updated
March 13, 2024

What do customers think about Smr Locksmiths?

The reputation of SMR Locksmiths Ltd., particularly centered around the service provided by Simon, is overwhelmingly positive. Customers consistently praise the prompt response time, often noting Simon's ability to arrive quickly in emergency situations. The reviews highlight an efficient and friendly service, with recurring comments on Simon's proficiency in not only addressing the fundamental locksmith issues but also providing additional services, such as door realignment and aesthetic improvements like wood filling. An emerging pattern from the customer feedback is the blend of a professional, trustworthy experience with personal touches, such as leaving areas tidier than before. The sentiment across these reviews suggests that Simon's approach not only resolves the immediate lock-related concerns but also contributes to customers' sense of security and satisfaction post-service.

Positive Feedback

Key positive aspects derived from customer feedback revolve around the swift and efficient service, as Simon is frequently commended for his quick arrival times, often within 15 minutes during emergencies. Customers are also pleased with the high level of professionalism and friendly demeanor, creating a reassuring atmosphere for stressed clientele. The additional services beyond basic locksmithing- like door realignments and wood frame repair- also receive specific mentions, evidencing attention to detail and a comprehensive service approach. Moreover, customers appreciate the reasonable pricing and thorough work, further contributing to the loyalty and high recommendations expressed in the reviews. The overall positive feedback illustrates that customers value not just the immediate resolution of their lock issues but also the enhanced feeling of security and care they receive from the service.

Concerns and Threads

The reviews provided do not convey any direct negative experiences or themes of customer dissatisfaction with SMR Locksmiths Ltd. All of the feedback is decidedly positive, with no recurrent issues or complaints cited. However, in the absence of any critical reviews, it is essential to consider that a broader and more balanced assessment, including any less favorable experiences, would be needed to thoroughly understand potential areas for improvement or customer concerns. Nonetheless, within the scope of the current dataset, there are no negative aspects explicitly reported by the customers reviewed.

Frequently asked questions about Smr Locksmiths

How quickly can SMR Locksmiths Ltd respond in an emergency situation?

According to customer reviews, SMR Locksmiths Ltd is known for their prompt response, with Simon often arriving within 15 minutes in emergency cases.

Does SMR Locksmiths Ltd only provide basic lock changing services?

No, customers report that SMR Locksmiths Ltd offers a range of services including door realignment, wood frame repairs, and enhancing door security, in addition to basic lock changing.

Is the pricing for SMR Locksmiths Ltd's services considered reasonable by customers?

Yes, reviews frequently mention that the pricing for SMR Locksmiths Ltd's services is reasonable, contributing to the high level of customer satisfaction.

What are customers saying about Smr Locksmiths

Smr Locksmiths
Evelyn Matovu
5-Star
a month ago
Simon did a brilliant job in repairing our very faulty lock. He was quick, efficient and incredibly friendly. I would highly recommend his services and will most definitely be using him for any issues we may have in the future.
Smr Locksmiths
Wendy a
5-Star
a week ago
Simon responded immediately and was here within 15 mins, when I was locked in at home. He also did an extra to help the door fit properly. Pleasant and trustworthy
Smr Locksmiths
Alessandra Giannini
5-Star
2 months ago
Simone was excellent. He came super quickly to fix my flat door lock and he also realigned the wood frame of the door, it looks better than before now, thanks to Simon. Great quality service and very friendly.
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About Smr Locksmiths

Locksmiths

We are the local locksmith company you can trust, registered, DBS checked, MLA Approved and used and recommended by the police, housing associations and local councils.We have been helping people for years with all types of emergencies, from lockouts to security upgrades.Our team of professional, highly trained locksmiths delivers prompt, reliable and friendly service 24 hours a day. We cover a large area and a local locksmith is only ever under 30 minutes from you. We have built up a well-trusted and excellent reputation for high quality and good value for money over the years.We operate from our Norbury despatch point and service surrounding areas like Streatham SW16 and most of South West London areas and beyond.

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