Hero Locksmith Reviews

Richard responded straight away to emergency and was there within a couple of hours. The job was quick and efficient and a very good price for same day call out. The cat was so happy to see me and be rescued from certain starvation! (3 hours without food).

Looking on Edinburgh Council's website I came across 'Trusted Trader' (Edinburgh.gov.uk/trustedtrader). This is a great initiative that seeks to increase our confidence around selecting tradesmen. All those listed are vetoed and undergo extensive checks. It was here I discovered Hero Locksmith. Clicking on their website I was pleasantly surprised: Up to date, with regular blogs about new standards, educational aspects and new initiatives. I called Hero Locksmith and spoke to Richard. I liked his friendliness and openness. Although Hero Locksmiths deals with emergencies night or day, they offer regular appointments. The next day I had a visit. Richard not only checked my balcony lock but also advised on my main front door being out of scope for home insurance (the lock is very old). He also noticed that our main external door (this is a house converted into 3 flats) had screws loose, was rattling and would at some point come off. He was right. Aside from his obvious skill as a certified locksmith, he is friendly, engaging and an all round nice person you feel comfortable welcoming into your home. Having moved back to Edinburgh after many years overseas, I wanted to build up a network of tradesmen. Hero Locksmith is top of the list.