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Lockstar Lock And Key Company Ltd. Reviews

Rated 4.9 based on 82 Reviews

101 Dundas St, Edinburgh EH3 6SD

Locksmiths | Edinburgh

Published on
February 19, 2024
Last updated
March 13, 2024

Reviews Summary

Lockstar Lock and Key Company Ltd has cultivated a strong customer service reputation supported by a multitude of positive reviews. The most recurrent theme across customer testimonials is the exceptional responsiveness and efficiency of the service provided. Clients frequently praise the company's swift reaction to emergency situations and its ability to deliver professional assistance outside of regular business hours. Additionally, customers note the expertise and courteous demeanor of the staff, specifically mentioning Mark and his team's proficiency and politeness. Communications, both in initial inquiry and execution of services, is highlighted as clear and friendly. While most experiences described are definitively positive, there is a slight concern pertaining to the transparency of pricing, with at least one customer unsure about the cost-efficiency of the services received.

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What Customers Are Saying About Lockstar Lock And Key Company Ltd.?

Trustguide uses AI to extract key phrases from reviews about Lockstar Lock And Key Company Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lockstar Lock And Key Company Ltd.'s customers had a positive experience.

Positive
Neutral
Negative

Lockstar Lock And Key Company Ltd. Ratings

4

As of Based on 82 revies as of Feb 19, 2024

Lockstar Lock And Key Company Ltd. Score

As of Based on 82 revies as of Feb 19, 2024

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Customer Reviews

As of Mar 13, 2024, 82 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Lockstar Lock And Key Company Ltd.'s publicly available reviews View source

Joe Mof rated Lockstar Lock And Key Company Ltd. 4 stars
3 months ago
Good communication, nice folks! Good work, however Total cost with VAT was £220. Not sure if that's the going price for a full front door lock system?
Karolina Kr rated Lockstar Lock And Key Company Ltd. 4 stars
4 weeks ago
Top notch company, highly rated on Trusted Trader and recommended by a friend. Mark and the team have been brilliant - they know their stuff, they are reliable, quick to respond and efficient! Thank you!
Alison Holt rated Lockstar Lock And Key Company Ltd. 4 stars
4 weeks ago
The only company (having phoned many) who answered their phone after 11pm and who could send someone out on a cold, wet, blustery night. Kind, polite, efficient service. Absolutely wonderful. My front door lock had jammed and I couldn’t get into my house. Can’t thank you enough.

Frequently Asked Questions About Lockstar Lock And Key Company Ltd.

How responsive is Lockstar Lock and Key Company in emergency situations?

Lockstar Lock and Key Company is highly responsive in emergency situations, with numerous reviews praising their ability to provide assistance quickly, often arriving within 30 minutes to an hour after being contacted.

Can Lockstar Lock and Key Company assist me outside of normal business hours?

Yes, Lockstar Lock and Key Company offers services outside of normal business hours and has been noted for attending to customers' needs late at night and on weekends, highlighting their commitment to being available in urgent situations.

Is the pricing for Lockstar Lock and Key Company's services transparent and market competitive?

Most reviews indicate satisfaction with the pricing; however, one customer felt uncertain about the cost for a full lock system. Prospective customers are advised to request a quote or detailed pricing information prior to service to ensure clarity and competitiveness.

About Lockstar Lock And Key Company Ltd.

Locksmiths

*Shop opening hours for key cutting:Mon - Fri 9:30am - 5:30pm & Sat 9:30am - 1:30pm. 24 Hour emergency services is for lock outs or other lock related issues*At Lockstar Lock and Key Company we are Edinburgh’s 24 hour approved Master Locksmiths and Safe Engineers based in the heart of Edinburgh. We come out to your residential or business and also have a Retail premises to cover all your lock/ key related problems.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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