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Chicago Locksmiths
Chicago Locksmiths

Chicago Locksmiths Reviews Summary

Locksmiths | Chicago, IL

What do customers say about Chicago Locksmiths?

As of Mar 30, 2024, 10447 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
March 30, 2024
Last updated
March 30, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
10447
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Chicago Locksmiths's customer reviews analysis

Analysing the collected customer feedback, Chicago Locksmiths appears to have established a respectable reputation through consistent provision of exceptional service. A recurring theme within the reviews is the promptness and efficiency with which services were rendered - with several mentions of professionals arriving shortly after the call and completing tasks expediently. The expertise of the staff is frequently praised, as evidenced by their ability to handle a diverse range of scenarios and offer knowledgeable insights. Customers appreciate the company's transparency around service costs and options, indicating a level of trustworthiness and integrity. Furthermore, personalized and accommodating interactions have contributed positively to the overall customer experience, with staff members like Taylor and Mike being acknowledged by name for their professional demeanor.

Positive Feedback

The positive aspects of customer feedback for Chicago Locksmiths are prominent and multifaceted. A key point of satisfaction is the rapid response times, with customers noting that assistance was prompt, even outside of regular business hours. The professionalism and expertise of the technicians are another highlight, as demonstrated by thorough communication, from explaining procedures to addressing customer inquiries comprehensively. Personalized service and attention to detail have not gone unnoticed, with technicians making trips to purchase necessary items, like in the case of Kurt. Customers also extol the fair pricing and absence of pressure sales tactics, which are indicative of the company's commitment to ethical and customer-focused practices. These elements collectively enhance the reputation of Chicago Locksmiths as a reliable and customer-centric business.

Concerns and Threads

The reviews provided do not explicitly present any negative aspects of customer feedback for Chicago Locksmiths. However, the absence of negative comments in this set of reviews does not conclusively indicate that there are no areas for improvement. It is essential to consider that customer reviews are subject to selection bias and may not reflect the experiences of all individuals who have utilized the company’s services. When considering feedback as data, it is important to analyze a larger and more diverse set of reviews to effectively identify any consistent negative trends or issues that may exist.

Frequently asked questions about Chicago Locksmiths

How quickly can I expect a technician from Chicago Locksmiths to arrive after I call for assistance?

According to customer testimonials, Chicago Locksmiths often provides prompt service, with technicians arriving quickly after being called, sometimes in as little as 20 minutes.

Are the locksmiths at Chicago Locksmiths knowledgeable and able to handle various issues?

Yes, the feedback indicates that the staff is professional and knowledgeable, equipped to handle a range of scenarios, and capable of providing expert advice and solutions.

Can I trust Chicago Locksmiths for transparent pricing and avoiding unnecessary expenses?

Customers have recounted experiences of transparent costs and fair pricing without any high-pressure sales tactics, suggesting that the company operates with integrity and prioritizes customer satisfaction.

Recent customer reviews and testimonials for Chicago Locksmiths

Chicago Locksmiths
Pure Bread Production
5-Star
2 weeks ago
Taylor and Mike had us out withing 20 minutes. It was an awesome experience without them knowing the embarrassing story behind me loosing my spare key thank you guys so much. I will always recommend and keep you guys in Mind. Awesome sauce they do it all tell them. You read this awesome review. So excited to be rid of knowing some one found my spare key and used it. But at a great price you will be intrigued!
Chicago Locksmiths
Russell Juma
5-Star
a month ago
The best customer service I have ever had. Professional staff, with expert knowledge able to handle any scenario.
Chicago Locksmiths
jasmine falcon
5-Star
3 days ago
Kurt installed a deadbolt on my door. He did a great job communicating his eta. He walked me through what he was going to do on the door. He answered all my questions, is very knowledgeable. He made sure I was satisfied with the operation of my new lock. I appreciate him running to Home Depot to patch up a hole in the wall. Thanks again Kurt!
Read all reviews

About Chicago Locksmiths

Locksmiths
Chicago Locksmiths is Chicagoland most trusted locksmiths, We are a local locksmith company that provides services for the city of Chicago and all close suburbs, we can handle all of your locksmith and security needs, we offer a large variety of locksmith services such as the installations of locks for homes, cars and businesses, We also provide high security solutions which include high security locks, access control, safes, door repairs and installation, video surveillance systems and intercom systems. Our trained locksmith techs pass training constantly so we can be updated with the current locks in the market, we also provide 24/7 emergency lockout services. Our main goal is to provide our customers 100% satisfaction from our services.
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