The overall company reputation of Alcatraz - Edinburgh Locksmiths as gleaned from the latest reviews is overwhelmingly positive. Customers consistently praise the locksmith service for its timely response, professional conduct, and effective problem-solving skills. Notably, there is an emphasis on rapid response times, with several reviews expressing gratitude for services rendered in less than an hour or within the same day of contact. The level of professionalism and friendliness extended by Danny, the locksmith, receives repeated commendations, suggesting that customer service is a strong suit of this business. The reviews also repeatedly cite fair pricing and the provision of clear upfront costs which contributes to a transparent customer experience. Moreover, the company appears to handle various types of locks and associated issues efficiently, reinforcing its expertise in the field.
Yes, the reviews indicate that Alcatraz - Edinburgh Locksmiths provides prompt services in emergencies, including responses on Sundays and public holidays such as New Year's Eve. They seem to prioritize accessibility in urgent situations.
Based on customer feedback, Alcatraz - Edinburgh Locksmiths is transparent with their pricing, providing upfront costs. Customers appreciate the fair pricing for the quality services rendered.
Customer experiences suggest that Alcatraz - Edinburgh Locksmiths does offer additional keys when replacing locks, as evidenced by a review where a customer received five keys with a new lock.
For many years we have provided an unbeatable locksmith, and emergency locksmith service to Edinburgh and the surrounding areas.We are fully trained, insured, and have been vetted by the trading standards and police Scotland. We are also a verified Edinburgh trusted.As we are a mobile locksmith firm we have next to no overheads. Therefore, we can keep our prices low. No VAT or call out charges are ever applied, and all work comes with a 1 year guarantee.
