AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

1St Defence Locksmiths Leeds Reviews

Rated 5 based on 367 Reviews

Locksmiths

Published on
March 2, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the customer reviews for 1st Defence Locksmiths Leeds reveals a positive reputation for the company, underscored by repeat patronage and strong recommendations. The testimonials consistently highlight Ben's punctuality, reliability, expertise in the field, and the transparent way he conducts business. Customers appreciate being guided through the service process as Ben explains the work comprehensively. Feedback suggests that the company offers fair pricing and doesn't pressure the clientele towards more expensive options. Instead, Ben presents various solutions and allows customers to make informed decisions. Additionally, tidiness and attention to detail, such as matching hardware colors and cleaning up post-service, contribute to customer satisfaction. The provision of free additional services, such as advice on key protection and lock maintenance, is also mentioned as a valued bonus.

Read more

What Customers Are Saying About 1St Defence Locksmiths Leeds?

Trustguide extracts key phrases from reviews about 1St Defence Locksmiths Leeds and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of 1St Defence Locksmiths Leeds's customers had a positive experience.

Positive
Neutral
Negative

1St Defence Locksmiths Leeds Ratings

5

As of Based on 367 revies as of Mar 02, 2024

1St Defence Locksmiths Leeds Score

As of Based on 367 revies as of Mar 02, 2024

Got a busrning question about 1St Defence Locksmiths Leeds?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 367 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of 1St Defence Locksmiths Leeds's publicly available reviews View source

Vicky Hardwick rated 1St Defence Locksmiths Leeds 5 stars
a week ago
I am a returning customer. I have always found Ben to be reliable, honest & his costs are very reasonable. He takes you through every step of the job & answers all questions you may have.I wouldn’t use any other company & can’t recommend him highly enough!
Willsadon rated 1St Defence Locksmiths Leeds 5 stars
3 weeks ago
Called up on Monday as our backdoor had completely stopped opening/unlocking. Ben advised he could be over the next evening and gave us a ballpark figure of the cost. Ben arrived the next day bang on time, fixed our door up and advised us on what he'd fixed and what we could do in future to improve the lock. Super helpful, super friendly and extremely efficient. Would absolutely recommend. Cheers!
Sharon McLean rated 1St Defence Locksmiths Leeds 5 stars
3 weeks ago
Fantastic service from start to finish. Ben was very polite , friendly and very experienced in his work.Having been unable to lock and unlock my door,Ben explained the problem and sorted it out in no time! Would recommend 100% and would definitely use his services again.

Frequently Asked Questions About 1St Defence Locksmiths Leeds

Can I trust 1st Defence Locksmiths Leeds for urgent locksmith needs?

Based on reviews, the company is praised for its swift response to call outs, with same-day replacements often being possible, implying reliability for urgent needs.

Does 1st Defence Locksmiths Leeds offer transparent pricing?

Yes, customers consistently report upfront communication about costs, with Ben providing ballpark figures in advance and discussing different price options for repairs.

Will I be educated about my lock issues and maintenance by the locksmith?

Certainly, as per client feedback, Ben is noted for explaining problems in detail and advising on future lock care, indicating a commitment to customer empowerment.

About 1St Defence Locksmiths Leeds

Locksmiths

1st Defence Locksmiths Leeds are a family run locksmith company based in Leeds, West Yorkshire. We have over 15 years experience in the locksmith industry. This means we are one of the most experienced locksmith companys in Leeds. In this time we have served thousands of customers across the city of Leeds.1st Defence Locksmiths Leeds is built on old fashioned values, we are an honest, reliable and punctual locksmith company. This really shines through in our exceptional reviews both on Google and all across the Web. Customer satisfaction is our number one aim and we strive for perfection with every job we carry out. We have no call out fee and we don't charge VAT, making us exceptional value for money when compared to competitors.

Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
1751889504918978567
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.