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SmartFinancial Reviews

Rated 4.8 based on 791 Reviews

4041 MacArthur Blvd Ste 210, Newport Beach, CA 92660, United States

Insurance Services Newport Beach

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment towards Smart Financial and their insurance lead services is strongly positive, with reviewers emphasizing high-quality leads, ethical business practices, and dedicated account support. Account managers, mentioned by name, receive specific praise for their proactive communication, hands-on partnership, and tailored campaign strategies. While a few reviews acknowledge that not all leads are perfect, satisfaction is maintained through responsive issue resolution and effective account guidance.

Common feedback includes consistent responsiveness from account managers, individualized attention to agency growth, and transparent communication. Customers frequently mention how representatives like Francesca, Larry, Jim, Tracy, Giovani, William, Amber, Robert, and Jeff help to optimize their campaigns, monitor performance closely, and resolve concerns, such as lead quality issues or AI system errors. Several reviews also point to measurable business growth, improved close ratios, and a sense of trust fostered by Smart Financial’s process.

Overall, Smart Financial is regarded as a reliable and results-oriented insurance lead provider, especially for agencies seeking collaborative account management. Their positive reputation is reinforced by repeated accounts of professional support, active engagement, and successful partnerships in the insurance services sector. This consistency in high-level service reflects a strong reputation within their industry.
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What Customers Are Saying About SmartFinancial?

consistent 25% close rate

due to his suggestions, we have now bound over 40k in premium and leads

helping my agency grow

agency is thriving way above expectations

always responsive and helpful

always a knowledgeable and informative business partner

exceed our targets and grow our business

instrumental to our agency growth

punctual, knowledgable, and an all around good human

He always follows up with me

Trustguide extracts key phrases from reviews about SmartFinancial and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of SmartFinancial's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

SmartFinancial Ratings

5

As of Based on 791 revies as of Jul 10, 2025

SmartFinancial Score

100%

As of Based on 791 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 791 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of SmartFinancial's publicly available reviews View source

Bruce McCarthy rated SmartFinancial 5 stars
a month ago
5 Stars – High-Quality, Ethical Live Transfers with Top-Notch Support I've been working with Smart Financial Leads, specifically using their live transfer leads, and I’m seeing a consistent 25% close rate — not even counting the long-term follow-ups that continue to convert down the line. What really sets Smart Financial apart is their ethical lead generation and professionalism. They focus on real prospects with actual interest, not recycled or misleading data — and that makes a big difference in both results and peace of mind. Another major plus has been the outstanding account support. My rep, Francesca Encarnacion, is absolutely amazing. She works closely with me to tailor campaigns to my agency’s goals, budget, and target markets. It’s a hands-on partnership that makes a huge difference in lead performance.
Robert Barke rated SmartFinancial 5 stars
4 weeks ago
Larry Powell has been our representative and working along side our agency to assist us with our leads and account. Not only does he diligently meet with us everyday to discuss our account, but he monitors this throughout the day sending us suggestions and updates. We have appreciated all of Larry's hard work on the account and can say that due to his suggestions, we have now bound over 40k in premium and leads. Thank you Larry for your hard work and what you do for our agency.
Eric Emmanuel rated SmartFinancial 5 stars
4 weeks ago
5 Stars! Working with Smart Financial has been a game-changer for The Emmanuel Agency! From the start, their team has been incredibly supportive in helping my agency grow. My account manager, Jim, has been phenomenal—always responsive, knowledgeable, and genuinely invested in my success. Henri in onboarding made the process smooth and effortless, ensuring I had everything I needed to hit the ground running. The quality of leads and the level of service have exceeded my expectations. If you’re looking to take your insurance business to the next level, I highly recommend Smart Financial!

Frequently Asked Questions About SmartFinancial

How responsive are Smart Financial account managers?

Account managers at Smart Financial are described as highly responsive, routinely following up with clients, providing suggestions, and monitoring accounts to address issues and improve results. Clients appreciate prompt communication and the hands-on support provided throughout the process.

Are all insurance leads from Smart Financial high quality?

While most customers are satisfied with the quality of leads, some note that not every lead is perfect. However, account managers are available to resolve concerns and help address any issues promptly, including reviewing refund requests if necessary.

How does onboarding work with Smart Financial?

The onboarding process with Smart Financial is described as smooth and efficient. Clients receive specialized support from onboarding staff, ensuring they have the necessary resources and information before starting their lead generation campaigns.

About SmartFinancial

Insurance Services
Smart Financial provides insurance lead generation and live transfer services for agencies and professionals in the insurance industry. Their primary product is the delivery of real-time, qualified insurance leads that support agency sales pipelines. The company operates a business-to-business, service-based model focused on digital lead delivery.

Smart Financial organizes its operations around dedicated account managers, providing hands-on campaign management and tailored advice for each client. The process includes ongoing account reviews, issue resolution, campaign adjustments, and performance monitoring. The company leverages a mix of human expertise and technology to ensure lead quality and transparency in its workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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