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SimplyFixIt Reviews

Rated 4.5 based on 646 Reviews

78 Bruntsfield Pl, Edinburgh EH10 4HG

Computer Repair Edinburgh

Published on
April 6, 2024
Last updated
June 18, 2025

Reviews Summary

The overall sentiment toward SimplyFixIt’s computer and device repair service is highly positive, with reviewers consistently noting efficient turnaround times, professional staff, and significant value compared to manufacturer options. Customers mention prompt repairs for devices like iPads, laptops, and USB drives, and often highlight how their expectations were exceeded in both quality and price. Few mention minor limitations, but none cite negative experiences.

Frequent feedback includes satisfaction with knowledgeable staff, courtesy, and transparency—especially when unexpected issues arise, as seen in device diagnostics and repair cost communication. Cost-effectiveness is noted repeatedly, with multiple comments about savings versus Apple Store repairs. Reviewers appreciate flexibility in appointments and the ability to use devices while awaiting parts. The personnel, including individuals named in reviews, are credited for being approachable and helpful.

Overall, SimplyFixIt is regarded as a reputable and reliable provider for computer and device repairs. The company’s consistency in speed, honest pricing, and high-quality results drives strong trust among customers in the region. Patterns of repeat use and recommendations further reinforce a solid, positive reputation.
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What Customers Are Saying About SimplyFixIt?

Turnaround in a few days

saved the day

excellent service

friendly staff

very friendly and very competent

efficient and knowledgable staff

very good value

very approachable and knowledgeable

appreciate it a lot

so knowledgeable and friendly

Trustguide extracts key phrases from reviews about SimplyFixIt and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of SimplyFixIt's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

SimplyFixIt Ratings

5

As of Based on 646 revies as of Apr 06, 2024

SimplyFixIt Score

100%

As of Based on 646 revies as of Apr 06, 2024

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Customer Reviews

As of Jun 18, 2025, 646 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of SimplyFixIt's publicly available reviews View source

Brian Robinson rated SimplyFixIt 5 stars
2 months ago
Great service for replacement iPad screen. Turnaround in a few days and would use again without hesitation. Saved buying a new iPad which was the only option offered by Apple Store.
Gary Buglass rated SimplyFixIt 5 stars
4 months ago
These guys are incredible. A careless accident by me broke a USB stick that stored over 20 years of work. I thought it was lost forever until these guys saved the day. I cannot recommend them enough.
Judith Borthwick rated SimplyFixIt 5 stars
4 months ago
Thank you for an excellent service. We will certainly use your firm in the future if we have any further problems with our laptop.

Frequently Asked Questions About SimplyFixIt

How long does a typical device repair take at SimplyFixIt?

Many repairs are completed within the same day, sometimes in just a few hours. The turnaround time depends on part availability and repair complexity, but reviews highlight the company’s speed and efficiency for common services like screen or battery replacements.

Are SimplyFixIt's diagnostics and pricing transparent?

Yes, reviewers frequently note transparent diagnostics and fair pricing. In instances where a repair is not possible or a device requires replacement, customers report only being charged for diagnostics and receiving clear explanations of costs.

Can I bring my device in without an appointment?

Yes, many customers describe walking in without an appointment and receiving prompt service or helpful advice. Advance booking is not always required, especially for assessment and common repairs.

About SimplyFixIt

Computer Repair
SimplyFixIt provides repair services for computers, mobile devices, and tablets, including screen replacements, battery swaps, logic board diagnostics, and custom PC builds. They operate in the electronics repair industry, offering in-person assistance without always requiring an appointment.

The company follows an efficient repair process: assessing devices in-store, providing diagnostics, and offering clear price estimates. Staff are knowledgeable, skilled in a range of repairs, and flexible with appointment scheduling. The process can include troubleshooting, cleaning, updating systems, and advising on value-driven solutions for device issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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