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Eazy Computers & Iphone Repair
Eazy Computers & Iphone Repair

Eazy Computers & Iphone Repair Reviews Summary

Computer Repair | Philadelphia, PA

What do customers say about Eazy Computers & Iphone Repair?

As of Feb 27, 2024, 695 customers have reviewed this business and rated it 4.8 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
February 27, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
695
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Eazy Computers & Iphone Repair's customer reviews analysis

The reputation of Eazy Computers & iPhone Repair - Rittenhouse Square as depicted by the latest reviews is overwhelmingly positive. Customers consistently highlight the professionalism, efficiency, and cost-effectiveness of the services provided. The specific mention of the staff, including individuals like AJ and Stacey, points to a friendly and helpful customer service experience. The ability to watch repairs, referred to as an 'operation', and the addition of a 30-day warranty appear to elevate customer trust and satisfaction levels. Moreover, the comparison to official Apple Store pricing and service speed is a common thread, showcasing the competitive advantage Eazy Computers & iPhone Repair holds in terms of affordability and turnaround times. The testimonies reveal a trend of clients experiencing prompt resolutions to various issues, including severe ones like liquid damage, which reinforces the reliability portrayed by the business. The incidental benefits such as free additional screen protectors and the cleaning of devices further enhance the overall customer experience.

Positive Feedback

Customers consistently praise Eazy Computers & iPhone Repair for their swift and expert service. The efficiency of the repairs is a standout positive aspect, with turnaround times as quick as 20 to 30 minutes, often mentioned. Positive experiences around cost savings, where the company saved customers significant amounts in comparison to Apple Store prices, reinforces the value for money provided. Additionally, the customer service experience is described as professional and helpful, with individual staff members receiving commendation for their accommodating nature. The offer of warranties, like the 30-day one mentioned, instills confidence in the service guarantee provided by the company. Complimentary services, such as a free screen protector and device cleaning, are perceived as considerate gestures that exceed basic customer expectations and contribute positively to the reputation of Eazy Computers & iPhone Repair.

Concerns and Threads

Based on the reviews provided, there are no explicitly negative customer experiences mentioned, implying a high level of satisfaction amongst customers. All the reviews reflect a positive sentiment and do not highlight any significant drawbacks or issues with the services provided by Eazy Computers & iPhone Repair - Rittenhouse Square. To maintain objectivity, it is essential to consider that the absence of negative feedback in the provided data does not necessarily equate to a flawless service, but the current dataset does not allow for analysis of any negative aspects.

Frequently asked questions about Eazy Computers & Iphone Repair

Can Eazy Computers & iPhone Repair assist with severe phone damage, such as liquid damage?

Yes, according to customer reviews, Eazy Computers & iPhone Repair has successfully fixed phones with severe issues, including liquid damage, often within a few hours.

How does the cost of repair at Eazy Computers compare to official Apple Store prices?

Customers report considerable cost savings at Eazy Computers & iPhone Repair, with repairs often costing significantly less than what they were quoted at the Apple Store.

Do they offer any warranty on their repairs?

Eazy Computers & iPhone Repair provides a 30-day warranty with their services, giving customers peace of mind and assurance about the quality of the repairs.

Recent customer reviews and testimonials for Eazy Computers & Iphone Repair

Eazy Computers & Iphone Repair
Alan Levin
5-Star
2 months ago
AJ was so wonderful and helped my father and me with so much ease and grace. Stacey Also helped us with such a lovely attitude and they allowed me to stay and watch the “operation” as they replaced my incredible cracked glass on my phone. I recommend this group of beings with all my heart! Thank you so much!
Eazy Computers & Iphone Repair
Christina S
5-Star
2 months ago
I went about a month ago to fix my Macbook Air, which Apple was trying to charge me $700 to repair. Eazy Computers fixed it faster, and save me about $600. They were so professional and helpful, and I can't thank them enough for the incredible job they did. LOVE this place
Eazy Computers & Iphone Repair
Jeffery Chen
5-Star
3 months ago
My backlight wasn’t working, got it repaired here for 60 dollars over 20 minutes, when it would have cost 400 at the Apple store! Timely service and they cleaned out my lint excess to boot. Front ended communication, I’d come here again for the reliable and efficient service!
Read all reviews

About Eazy Computers & Iphone Repair

Computer Repair

Computer & iPhone Repair

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