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ECU TESTING Reviews

Rated 4.5 based on 1457 Reviews

Heanor Gate Industrial Estate, Delves Road, Heanor DE75 7SJ

Computer Repair Heanor

Published on
August 20, 2025
Last updated
August 20, 2025

Reviews Summary

Overall, customer sentiment toward ECU Testing is strongly positive, with reviewers highlighting the company’s professionalism, expertise, and clear communication in electronic module repairs. Many customers mention specific staff members by name, such as Karen and Kristian, who provided exceptional support. However, there are a few mentions of slower-than-expected turnaround times and communication breakdowns during issues, which show occasional inconsistencies.

Common feedback includes praise for fast turnaround, reasonable pricing, transparent processes, and thorough repairs. Customers appreciate clear updates at each stage and value-added services like lifetime warranties. Many reviews cite the convenience of shipping and booking, and the company receives recognition from both local and international clients. Negative experiences focus mainly on shipping challenges, delays, or dissatisfaction regarding repair timelines and communication when issues arise.

In summary, ECU Testing has built a reputation in the UK and internationally for reliable electronic automotive repairs and good customer service. While isolated concerns about delays and damage are present, repeat business and positive staff interactions reinforce ECU Testing as a reputable choice in the vehicle electronics repair field.
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What Customers Are Saying About ECU TESTING?

exceeded all expectations

left me full of confidence

went above and beyond

unit works flawlessly

Trustworthy, reliable, and efficient

prompt, efficient service

now working perfectly

most respectful professional quick customer service

Very helpful and very knowledgeable

Trustguide extracts key phrases from reviews about ECU TESTING and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of ECU TESTING's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

ECU TESTING Ratings

5

As of Based on 1457 revies as of Aug 20, 2025

ECU TESTING Score

80%

As of Based on 1457 revies as of Aug 20, 2025

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Customer Reviews

As of Aug 20, 2025, 1457 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of ECU TESTING's publicly available reviews View source

Charles Carrsmith rated ECU TESTING 5 stars
a month ago
I can’t recommend ECU Testing highly enough! They recently repaired a customer’s ABS pump and exceeded all expectations. The turnaround time was incredibly fast, the quality of the repair was top-notch, and the pricing was far more reasonable than any other option we explored. Communication was clear and professional throughout the entire process, and the unit was returned fully functional and thoroughly tested. Compared to other services, ECU Testing delivered a better solution, quicker service, and more value — all without compromising on quality. This is the kind of reliability and expertise that earns long-term trust. We’ll definitely be using them again!
Andrew Smith rated ECU TESTING 5 stars
3 months ago
I’m taking time this evening to leave ECU testing an incredible 5* plus review. I found them via a Google search as my father’s ford Mondeo 09 plate developed an lcd fault, from the first phone call and guidance to the ongoing text messages at each stage left me full of confidence that the instrument cluster was in safe hands. Turned over in 3 days (and the price amount quoted) WITH a life time guarantee left me wanting to leave these guys a rave review…..thankyou to the company and I hope this review helps your business in a small way!!! 5 ⭐️⭐️⭐️⭐️⭐️
Blue Nguyen rated ECU TESTING 5 stars
3 months ago
⭐⭐⭐⭐⭐ I sent my gearbox module from Australia to ECU Testing in the UK, but due to a miscommunication and customs issues, it was returned all the way back to me. Thankfully, Karen from ECU Testing went above and beyond—she personally contacted me, paid the customs charges to release the item, and ensured everything was handled quickly and smoothly. They received the module on Tuesday, repaired it by Thursday, and shipped it out the same day. Amazingly, I had it back in my hands by Friday! I was genuinely impressed by their speed, professionalism, and care. The lifetime warranty on the repaired module also gives me great peace of mind. I haven’t installed it in my car yet, but I’m keeping it as a spare just in case—these issues are common with the Range Rover. Huge thanks again to the whole team, and especially to Karen for her exceptional help and support throughout the process. Highly recommended!

Frequently Asked Questions About ECU TESTING

How long does an ECU Testing repair usually take?

Turnaround times are generally very quick, with some customers reporting repairs completed within a few days. However, reviews indicate that delays can occasionally occur, especially if there are shipping issues or if extra parts are required.

What level of communication can I expect during the repair process?

Customers report that ECU Testing communicates clearly and provides updates at each stage of the repair process, from booking to completion. Some mention exceptional help from staff, while rare instances note a lack of response during problem cases.

Does ECU Testing handle shipping arrangements?

Yes, ECU Testing arranges shipping and offers courier collection codes for many repairs, making it easy for customers to send items to their facility. International customers have also used their service with additional customs considerations.

About ECU TESTING

Computer Repair
ECU Testing specializes in the repair and rebuilding of automotive electronic control units, including ABS pumps, instrument clusters, mechatronic units, and gearbox modules. Operating within the automotive repair sector, the company serves both individual consumers and automotive professionals through remote diagnostics and mail-in services.

The company manages its workflow by offering online booking, arranging shipping logistics, and maintaining communication throughout the repair process. Repairs are completed in their UK facility and often include multi-stage updates and post-repair testing. Completed units are shipped back to customers, sometimes backed by a lifetime warranty.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.