Key themes in SelectQuote's reputation include positive workplace atmosphere, leadership support, and process efficiency for internal staff. From a customer perspective, experiences are polarized. Some buyers appreciate the no-pressure sales approach, knowledgeable staff, and smooth policy setup, referencing individuals like Mindy Cochran for transparency and guidance on Medicare. In contrast, several others cite issues such as excessive unsolicited calls, insufficient training during onboarding, and concerns about aggressive sales tactics or misleading benefits.
Overall, in the insurance and corporate services sector, SelectQuote stands out for cultivating internal employee satisfaction and efficient service for certain clients. However, persistent complaints from customers regarding aggressive outreach and lack of follow-through in communication affect their local reputation. People considering SelectQuote should weigh these factors, as experiences vary widely between staff and client perspectives.