SELECTQUOTE Reviews

SelectQuote receives mixed feedback based on recent customer reviews. Employees describe a positive workplace culture, appreciating the supportive team dynamic, diverse daily tasks, and opportunities for advancement. Several reviewers highlight feeling valued and note a high standard in work environment, referencing upgrades in facilities and management that fosters success. However, some reviews express sharp dissatisfaction, specifically about hiring processes and communication breakdowns.

Key themes in SelectQuote's reputation include positive workplace atmosphere, leadership support, and process efficiency for internal staff. From a customer perspective, experiences are polarized. Some buyers appreciate the no-pressure sales approach, knowledgeable staff, and smooth policy setup, referencing individuals like Mindy Cochran for transparency and guidance on Medicare. In contrast, several others cite issues such as excessive unsolicited calls, insufficient training during onboarding, and concerns about aggressive sales tactics or misleading benefits.

Overall, in the insurance and corporate services sector, SelectQuote stands out for cultivating internal employee satisfaction and efficient service for certain clients. However, persistent complaints from customers regarding aggressive outreach and lack of follow-through in communication affect their local reputation. People considering SelectQuote should weigh these factors, as experiences vary widely between staff and client perspectives.

SelectQuote is a company operating in the insurance industry, offering various insurance products such as life and Medicare policies. Their services are primarily delivered through phone-based interactions, including consultations, quotes, and underwriting support for both new and existing customers.

The company runs on a model that incorporates dedicated internal staff and external call centers to conduct outreach and manage customer inquiries. Employees handle policy setup, quote generation, and customer education, following structured workflows and company guidelines to process applications and respond to client needs.