Select Auto Protect Reviews

The overall sentiment for Select Auto Protect’s auto warranty service is mixed. Several reviewers emphasize professionalism, a straightforward claims process, and responsive customer service, with specific praise for staff like Tom and John. Positive experiences typically mention fast repair approval, no upfront out-of-pocket costs, and convenient coordination with repair shops. However, some reviewers express dissatisfaction with denied claims, unresponsive staff during cancellations, and perceived inconsistencies in contract interpretations.

Common feedback includes the ease of sign-up, knowledgeable representatives, and the ability to renew or add coverage without hassle. Customers frequently highlight clear communication and transparency from customer service. Negative themes focus mainly on denied claims for specific repairs, refund difficulties, and disappointment in coverage limitations, notably regarding pre-existing or leaking parts. There are also concerns regarding the responsiveness and follow-through of management when issues arise.

Overall, Select Auto Protect is regarded as a mixed but generally functional provider of vehicle warranties, with strong positive experiences balanced by significant frustrations. Their reputation in the auto warranty sector centers on ease of use and knowledgeable staff, yet claim handling and refund policies remain areas of concern.

Select Auto Protect provides extended auto warranty services, covering a variety of vehicle repairs and maintenance needs. The company operates in the automotive industry and delivers its service through direct contracts with car owners. Customers interact with the company mainly via phone and online channels for inquiries, purchases, claims, and support.

Select Auto Protect’s process includes a simple sign-up and renewal system, professional customer communication, and claim management. Upon filing a claim, the company coordinates with repair shops directly for approval and payment. Representatives handle customer inquiries and documentation, often clarifying coverage terms and guiding clients through the process.