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Scott'S Reviews

Rated 4.5 based on 2170 Reviews

20 Mount St, London W1K 2HE

Seafood Restaurants | London

Published on
January 29, 2024
Last updated
March 13, 2024

Reviews Summary

Scott's has garnered mixed reviews reflecting various aspects of the dining experience, with the quality of the food earning considerable praise, though specific dishes receive mixed responses. Seafood dishes in particular, such as tempura prawns, mixed oysters, and lobster, are highlighted as delicious, fresh, and well-prepared, suggesting a solid reputation for seafood cuisine. The ambiance of Scott's is often described as elegant, lively, and cozy, particularly noted for its 'cozy winter terrace', which contributes to the overall customer experience. However, there are discrepancies in service; while some customers report excellent service with staff providing good suggestions, being very nice and attentive, others have encountered slow service and a lack of assistance, especially during busy periods. The set up of service areas leading to disturbance and the issue with the staff cloak room service are points of contention, detracting from the otherwise positive feedback of the attentive and knowledgeable staff.

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What Customers Are Saying About Scott'S?

Trustguide uses AI to extract key phrases from reviews about Scott'S and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Scott'S's customers had a positive experience.

Positive
Neutral
Negative

Scott'S Ratings

2

As of Based on 2170 revies as of Jan 29, 2024

Scott'S Score

As of Based on 2170 revies as of Jan 29, 2024

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Customer Reviews

As of Mar 13, 2024, 2170 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Scott'S's publicly available reviews View source

B rated Scott'S 2 stars
a week ago
Food: Tempura prawns were very tasty and was the best dish. The mixed oysters with sausages also splendid. Spicy salmon tartare was a bit tasteless and didn’t have much flavour. Dessert: Paris- Brest was super average with me having to pour as much chocolate sauce as I could because again, extremely average and bland. I have had better dessert elsewhere. Ambience- It was quite frustrating having my chair knocked every couple of minutes because staff kept hovering around to pick up orders to serve. As you can imagine, it has a weird set up in that the waiters pick up the food in the centre of the restaurant and are told which table to take the food to, so you’ve got lots of waiters hovering behind you ( behind my seat) waiting to pick up orders. The actual staff who are at front desk to assign table were nice. Same with our waiter who kindly moved us when I told him my chair was knocked and he was attentive. Staff cloak room- When I advised her I lost my card, she didn’t seem to bother helping me find it and just explained to ask the restaurant staff but they had already asked me to ask her so no one was actually helpful really until I spoke to someone else. I would say, pretty average and bland for what you are paying for and of course, you’re paying for the name. I would not return personally. Service was good and I didn’t feel rushed out, which made a change but when taking into account my experience as a whole- I would not return at all.
Karlye Chan rated Scott'S 2 stars
3 weeks ago
The service is excellent, staff are very nice and gave us great suggestions of oyster & wines. The food is fresh and good, highly recommended for the oyster & octopus, the scallops are well cooked as well. The only dish i felt disappointed was the fish, the sauce was not that good. Would recommend to go for a try if you love seafood
Digital Sekta rated Scott'S 2 stars
3 weeks ago
The atmosphere at Scott's is always warm and cozy, making it a perfect spot for a relaxed meal. The staff always friendly and welcoming, adding to the overall positive vibe of the place. The menu offers a variety of options, and I must say, each dish was a treat. The ingredients were fresh, and the flavors were well-balanced. The presentation of the food was also impressive, showcasing the chef's attention to detail. Scott's Restaurant on Mount Street offers a charming and satisfying dining experience. In addition. it has one of the best cozy winter terrace in London ;)

Frequently Asked Questions About Scott'S

What are Scott's signature seafood dishes that come highly recommended by previous patrons?

Popular seafood dishes at Scott's include tempura prawns, mixed oysters, octopus carpaccio, lobster thermidor, Dover Sole with butter, and fried oysters which have all received praise for their taste and quality.

Can patrons expect a quiet dining experience at Scott's?

While Scott's ambiance is noted to be elegant and cozy, some customers have mentioned that the layout of the restaurant leads to some disturbance from staff movement during service, which may affect the tranquility of the dining experience.

How does Scott's handle busy periods, such as holidays or special occasions?

During busy times, there may be potential delays in service, and customers have reported feeling rushed. It is recommended to book ahead and communicate any time constraints to staff to ensure a smooth dining experience.

About Scott'S

Seafood Restaurants

Huge selection of market-fresh fish, seafood and caviar plus an elegant oyster and champagne bar.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.