Bubba Gump Shrimp Co. establishes a mixed yet generally positive reputation among patrons. Customer feedback frequently commends the strategic location in Times Square, appreciated for its convenience and views, as well as the fun, themed atmosphere throughout the restaurant. Fans of the movie 'Forrest Gump,' from which the establishment draws inspiration, find particular delight in the restaurant's concept. The dining experience is bolstered by the restaurant's accessibility features such as elevators for wheelchair users and space for infant strollers. Multiple reviews positively note the food quality, describing dishes like the shrimp, jambalaya, calamari, and gumbo as ranging from good to amazing. However, there are isolated comments on certain menu items, like salmon and mac and cheese, being mediocre and not meeting expectations. Customer service receives mixed reviews; while several patrons praise the staff for being friendly and engaging, some instances of order mishaps and delayed seating are reported. Such service-related issues occasionally detract from the overall experience.
Bubba Gump Shrimp Co. Reviews
Rated 4.3 based on 12965 Reviews
1501 Broadway, New York, NY 10036, United States
Seafood Restaurants | New York, NY
