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San Francisco Computer Repair Reviews

Rated 4.5 based on 165 Reviews

151 Valencia St, San Francisco, CA 94103, United States

Computer Repair | San Francisco, CA

Published on
February 29, 2024
Last updated
March 13, 2024

Reviews Summary

San Francisco Computer Repair generally appears to maintain a positive reputation among customers, characterized by praise for professionalism, timeliness, and effective solutions. Operators like Dell, who is repeatedly mentioned, are commended for their helpful demeanor and expertise in addressing customer issues rapidly, often providing same-day resolutions. The reviews highlight a level of technical aptitude in handling range of problems, from hardware replacements and accident damage to more complex repairs like fixing liquid-spilled devices. Interestingly, there's an appreciation for transparent communication and honesty, particularly when it involves dissuading customers from costly repairs that are not economical. However, there are instances of discontent regarding service consistency. Some customers express dissatisfaction, citing unresolved issues post-repair, lack of follow-up communications, and potential upselling tactics. These negative experiences suggest a variance in the standard of service and question the reliability of the company in certain cases.

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What Customers Are Saying About San Francisco Computer Repair?

Trustguide uses AI to extract key phrases from reviews about San Francisco Computer Repair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of San Francisco Computer Repair's customers had a positive experience.

Positive
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San Francisco Computer Repair Ratings

5

As of Based on 165 revies as of Feb 29, 2024

San Francisco Computer Repair Score

As of Based on 165 revies as of Feb 29, 2024

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Customer Reviews

As of Mar 13, 2024, 165 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of San Francisco Computer Repair's publicly available reviews View source

Gautam Mulchandani rated San Francisco Computer Repair 5 stars
5 days ago
I have worked with Dell for years! He is professional, sincere, timely and always helpful. I needed a keyboard replaced, he had it in store (thank God), and he was able to take care of this for me in 45 mins. Thanks Dell for saving the day again! You are the best!!!
Flynn D. rated San Francisco Computer Repair 5 stars
a week ago
My laptop screen panel snapped out from a drop and they managed to secure it in back in place with some innovative solution with screws. I picked it up next day and was surprised how it works! Worth the $150 fee versus mailing it in for manufacturer repair service for a whole lot more $$$.
Me & Me rated San Francisco Computer Repair 5 stars
a week ago
I used this weasel on a number of occasions without a hitch until a few months ago, when he charged me $150 for a laptop audio repair. Once I got the laptop home, it was obvious within two seconds that the unit was not properly repaired. Anyone with two ears could hear the audio was still just awful. How could he, in good conscience, charge $150 for something so obviously not fixed as the audio on a laptop? Doesn't he check his work? I called him immediately and he didn't seem at all surprised at my complaints. He told me he would "order new parts" to properly fix it. (You mean he didn't already have simple, basic audio parts at his store and had to order them??) Of course, I never heard back from him. I had to call again and got nothing but a runaround. In fact, I waited patiently for a month for these "new parts" to arrive at this place of business with no results except aggravation. I am grateful I paid with a credit card, which allowed me to stop the $150 charge. He never disputed the stop payment and so, after much frustration, I did recoup my money. I don't know what happened to this guy, maybe he has a brain tumor, maybe he was always a cheat but I didn't realize it before. The lesson I learned: Avoid this Weasel like the Plague.

Frequently Asked Questions About San Francisco Computer Repair

Does San Francisco Computer Repair offer same-day service for common issues?

Yes, many customers have reported that the company is capable of providing same-day services for common issues such as keyboard replacements and hardware diagnostics.

How does the company's pricing compare to manufacturer repair costs?

San Francisco Computer Repair is often praised for offering solutions at a significantly lower cost compared to manufacturer repair services, providing more economical options for customers.

If I experience issues after a repair, will San Francisco Computer Repair provide follow-up service?

While some customers have reported a lack of follow-up communication, it's essential to discuss and agree upon post-repair service terms directly with the company to ensure any follow-up service needed is clearly understood and scheduled.

About San Francisco Computer Repair

Computer Repair

Laptops and desktops/PC repair. Data recovery. Liquid damage/Motherboard repair

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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