Sam & Associates Insurance Agency Reviews

The appraisal of Sam & Associates Insurance Agency points to a strong positive reputation largely contributed by exceptional customer service over many years. Recurrent praise in the reviews centers on the agency’s professionalism, responsiveness, and the knowledgeable handling of insurance coverage details. Representatives such as Yumi, Allyson, and Lisa are consistently lauded for their efficient, personal, and trustworthy customer care. The agency's long-standing clientèle, some spanning over two decades, suggests reliability and satisfaction with the services provided. However, there are instances of dissatisfaction, particularly with the company's departure from California, which affected coverage, resulting in frustration among those impacted. Additionally, administrative errors, such as mixing up vehicle details, have been cited, indicating potential areas for improvement in operational processes.

I have been associated with Allstate for 25+ years and am a die-hard Warriors fan. I love working with customers and helping them with their insurance needs.