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Safemile Auto Transport Reviews

Rated 4.8 based on 869 Reviews

500 E Main St 16th floor, Norfolk, VA 23510, United States

Courier Services Norfolk

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment toward Safemile Car Transport, based on recent customer reviews, is strongly positive, with many customers highlighting smooth transactions, reliable timelines, professional interactions, and successful vehicle deliveries. Reviewers frequently mention employees by name, commending their clear communication and attention to detail. A few customers express dissatisfaction with unexpected charges or scheduling issues, providing a balanced perspective of the company's operations.

Common feedback includes praise for specific staff members—such as Tom, Adam, Jimmy, John, Jacob, and Ardit—for being responsive, honest, and efficient in both coordination and customer support. Themes of accurate quoting, timely pickups and dropoffs, and courteous drivers are consistently mentioned. There are, however, a handful of complaints about last-minute cost increases and difficulty securing a transporter through the agreed terms, as well as two notably negative experiences.

Overall, Safemile Car Transport is regarded as a reliable car shipping service with a strong reputation for professionalism, flexibility, and positive customer interactions across the United States. Consistency in timely delivery, honest pricing, and supportive staff contributes to broad trust among customers, though a small minority warn of potential caveats involving additional fees or contract changes.
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What Customers Are Saying About Safemile Auto Transport?

a flawless experience

awesome service, thank you.

prompt, professional, and extremely helpful

Service was friendly and efficient

very professional and was timely

smooth, professional, and efficient

Brian was amazing.

clear, responsive, and truly professional

Trustguide extracts key phrases from reviews about Safemile Auto Transport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Safemile Auto Transport's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Safemile Auto Transport Ratings

5

As of Based on 869 revies as of Jul 10, 2025

Safemile Auto Transport Score

70%

As of Based on 869 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 869 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Safemile Auto Transport's publicly available reviews View source

Mona Stafford rated Safemile Auto Transport 5 stars
a week ago
I used this company to move my car from California to Georgia and it was a flawless experience. I worked with Tom initially, who was very forthcoming with information and made me feel very comfortable about them transporting my car. The communication throughout the process was amazing. They picked up my car on a Friday morning and I received it on Tuesday afternoon, so it took four days. There was no problem with the payment. The price was what I was quoted, they took a deposit from my credit card and then I paid the balance when the car arrived. There was no surprise charges at all, and I would use this company hands down again if needed.
J Stout rated Safemile Auto Transport 5 stars
4 months ago
I searched all over the web for a carrier, somehow I got a quote from this company. At first disregarded the company because I thought I was talking to an ai generated person because how spoke and i wanted to deal with an actual person, turns out he was an actual person... After a couple of companies promised to pick car up, Adam called and said he could get it that day. I gave him the okay, within 4 hours the car was picked up, and delivered a whole day early. The price was a quoted, driver was courteous of my car, and it was early. Couldn't ask for more, awesome service, thank you.
D Prak rated Safemile Auto Transport 5 stars
4 months ago
I had a great experience with Safemile Car Transport, and I especially want to give a shoutout to Jimmy for his outstanding help throughout the process. From the very beginning, they were prompt, professional, and extremely helpful. Jimmy went above and beyond—he answered all of my questions immediately and took action without delay. He made sure I felt informed and confident every step of the way. It’s rare to find a service that combines speed, reliability, and excellent customer care, but Safemile delivered on all fronts. Highly recommend them if you’re looking for a stress-free and smooth car shipping experience.

Frequently Asked Questions About Safemile Auto Transport

Will Safemile Car Transport honor its quoted price?

Most reviews mention that the final price is as quoted initially, with no surprise charges. However, a minority report instances where unexpected fees were added, so clarifying terms and confirming details before booking is recommended.

How quickly are vehicles picked up and delivered?

Customers frequently note timely pickups and deliveries, with some reporting vehicles being delivered earlier than expected. Specific delivery times may vary depending on distance, scheduling, and carrier availability.

Is direct communication available throughout the shipping process?

Yes, reviewers often mention regular, clear updates from company representatives such as Tom, Jimmy, and Jacob. Customers can expect to receive prompt information and answers from staff during all stages of transport.

About Safemile Auto Transport

Courier Services
Safemile Car Transport provides vehicle shipping services across states, specializing in coordinating the safe and timely transport of cars for individuals and businesses. The company operates in the logistics and transportation industry using a carrier-brokerage model, arranging pick-up and delivery nationwide via contracted fleet partners.

Customers begin by requesting a quote and communicating transport requirements with company representatives. Safemile manages scheduling, coordinates with licensed drivers, handles deposits and payments, and oversees communication throughout the process. Delivery timelines, pricing terms, and vehicle condition on arrival are all addressed as part of their managed transport workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.