Common feedback includes praise for specific staff members—such as Tom, Adam, Jimmy, John, Jacob, and Ardit—for being responsive, honest, and efficient in both coordination and customer support. Themes of accurate quoting, timely pickups and dropoffs, and courteous drivers are consistently mentioned. There are, however, a handful of complaints about last-minute cost increases and difficulty securing a transporter through the agreed terms, as well as two notably negative experiences.
Overall, Safemile Car Transport is regarded as a reliable car shipping service with a strong reputation for professionalism, flexibility, and positive customer interactions across the United States. Consistency in timely delivery, honest pricing, and supportive staff contributes to broad trust among customers, though a small minority warn of potential caveats involving additional fees or contract changes.