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Rooms To Go Reviews

Rated 4.6 based on 2069 Reviews

Furniture Shops in Dallas

6041 Lyndon B Johnson Fwy Ste A, Dallas, TX 75240, United States

Published on
March 14, 2024
Last updated
September 13, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Rooms To Go's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Rooms To Go?

made us feel so at ease

went above and beyond

helped me with everything

very satisfied with the all process

very helpful with my purchase

Scott was great and very helpful

Super salesman- promote soon!

made the process very easy

extremely courteous and professional

experience convenient and smooth

Trustguide extracts key phrases from reviews about Rooms To Go and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 13, 2025, 2069 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Rooms To Go's publicly available reviews View source

Emily Alvidrez rated Rooms To Go 5 stars
a week ago
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Such a refreshing and pleasant experience with Jeff. We’d been to so many furniture and mattress stores and felt so pressured with sales tactics. Jeff made us feel so at ease. He gave us the information we needed, helped us compare in an honest way and gave us the space and time we needed to make the decision. He is the man to see and we will certainly return anytime we need another furniture plug.
Mike Butler rated Rooms To Go 5 stars
2 weeks ago
Can't say enough good about Jeff! He was very attentive, went above and beyond and I feel like got me a great deal on what I wanted! If you go there I highly recommend finding him! If you're reading this Jeff, thanks a lot!
Joshua Perez rated Rooms To Go 5 stars
2 weeks ago
I just want to say that this has been the best experience I’ve ever had. I’m going through some life-changing events and needed to buy some new furniture for my new place. When I walked in there was a gentleman there James he helped me with everything I showed him my new apartment when I was gonna go into I showed him the dimensions of my room. He went to go grab a tape measure to make sure that everything would fit in my room. He explained everything to me Detail by detail. He helped me find a dining little table. He helped me find a mattress online. He went above and beyond and made my shopping experience so easy and I just wanna say thank you so much to James for helping me and thank you to the management team and his manager because they hired an amazing person so thank you so much because it’s just that extra mile that he did that just made it amazing

Reviews Summary

The overall sentiment in customer reviews for this furniture store is overwhelmingly positive, with reviewers frequently highlighting the supportive approach of staff members such as Jeff, James, Araceli, Scott, Kathy, Cree, and Minza. Customers consistently mention feeling at ease, appreciated honest product comparisons, and note a lack of sales pressure. There are no notable criticisms present in the provided feedback, which suggests high satisfaction among buyers.

Common feedback includes praise for knowledgeable assistance, attentive service, and staff willingness to go the extra mile—like measuring spaces or recalling past customer interests. The shopping process, communication, and flexibility with timings (such as delivery dates) are cited as strengths. Customers also report ease in making decisions due to thorough explanations and the patient, non-intrusive style of team members.

Overall, this furniture store is regarded as a reliable and customer-focused business with a dedicated team assisting throughout the buying process. The positive, repeat-focused nature of these reviews reinforces strong local reputation and a pattern of quality service delivery.
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Frequently Asked Questions About Rooms To Go

How do sales staff help customers find the right furniture?

Staff assist by answering questions, assisting with measurements, explaining product options in detail, and providing honest comparisons. They allow customers the time and space needed to make decisions without feeling pressured.

Can delivery dates be changed after purchase?

Yes, the store allows flexibility with delivery arrangements. Team members are patient and accommodating if customers need to adjust delivery dates after making a purchase.

Do staff provide product information without pressuring buyers?

Yes, repeated feedback notes staff are informative, attentive, and avoid high-pressure sales tactics. Customers describe being able to shop comfortably, receiving as much help as needed without being rushed.

About Rooms To Go

Furniture Shops
This company is a furniture shop specializing in the sale of home furnishings, including mattresses, bedroom sets, sofas, dining tables, and recliners. It operates through an in-person retail model, allowing customers to visit the store, view product ranges, and receive assistance from knowledgeable sales consultants.

The business model emphasizes attentive staff engagement and a hands-on approach, with team members providing detailed product information, helping customers compare options, and offering logistical support such as measurements and delivery timing adjustments. The workflow often includes guided selection, flexible consultation, and clear explanation of available products and options.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.