Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Revolut Reviews

Rated 3.7 based on 2293 Reviews

7 Westferry Circus, London E14 4HD

Banks | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews of Revolut present a mixed picture of the company, hinting towards a generally positive reception among its customer base with some sprinkled instances of dissatisfaction. Customers laud the ease of use and usefulness of Revolut's services, including the speedy transfers, advantageous exchange rates, and the variety of options available with different account levels like free, premium, and metal tier services. The app's functionality in managing finances and facilitating international travel expenses receives particular acclaim, suggesting that Revolut has effectively leveraged technology to enhance user experience. However, a recurring theme seems to be the challenges associated with customer support and understanding the app’s full potential. Some customers have faced problems such as delays in receiving their bank card and inadequate assistance from customer service, leading to a sense of mistrust and frustration. Additionally, there's an apparent gap in the needs of customers with multiple under 18’s accounts, creating inconvenience for users with larger families.

Read more

What Customers Are Saying About Revolut?

Trustguide uses AI to extract key phrases from reviews about Revolut and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Revolut's customers had a positive experience.

Positive
Neutral
Negative

Revolut Ratings

5

As of Based on 2293 revies as of Jan 12, 2024

Revolut Score

As of Based on 2293 revies as of Jan 12, 2024

Got a busrning question about Revolut?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 2293 customers have reviewed this business and rated it 3.7 Star out of 5. Trustguide conducted an in-depth analysis of Revolut's publicly available reviews View source

Caroline Griffin rated Revolut 5 stars
a week ago
Haven’t got any thing bad to say about the whole thing. If you only need the free stuff offered then it’s totally worth it 👍🏻👍🏻 Works great and so easy to use! Only thing I wish is I didn’t have to pay £3.99+ a month to be able to have more than 1 under 18’s account for my kids - I have 3 kids so will have to go elsewhere but it would be so much easier to see all the accounts in one place on the Revolut app like I do now!
Helen Lock rated Revolut 5 stars
a month ago
Love Revolut. Everything upfront enables you to make decisions on your financial choices. Speedy transfers. Good rates of exchange. Lots of extras if you want them too. Haven’t had any issues/problems so not tested customer services.
Mohamed Jalal rated Revolut 5 stars
a month ago
Inappropriate application and its services are slow. I asked for my bank card and it has not received it yet. I did not know the reason for the malfunction. Then I corresponded with one of the customer service and he did not answer me with anything useful at all. So I made the account and am still waiting for the card. Knowing that they took 4.99 pounds from me to deliver the card, I have not received the ATM card yet.

Frequently Asked Questions About Revolut

Can I manage multiple under 18’s accounts on my Revolut app?

While you can manage multiple under 18’s accounts using Revolut, there is a monthly fee for this service if you require more than one such account. Depending on your plan, this could incur a cost of £3.99 or more each month.

Is customer support readily available if I encounter issues with my Revolut account?

Revolut does offer customer support, including a Live Chat option. However, reviews indicate that some users have experienced difficulties with responsiveness and receiving helpful support, which can vary based on individual circumstances.

Does Revolut provide benefits for international travel?

Yes, Revolut offers various features beneficial for international travelers, including good exchange rates and multi-currency accounts. Premium accounts also offer additional perks such as travel insurance, adding to its attractiveness for users who travel frequently.

About Revolut

Banks

Change the way you money, We’re building the world’s first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfer and exchange. Today, over 30 million customers around the world use dozens of Revolut’s innovative products, making more than 400 million transactions a month. Across our personal and business accounts, we help customers improve their financial health, giving them more control, and connecting people seamlessly across the worldFor support requests, please contact us by email on support@revolut.com for more information, please visit our help centre.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.