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Fundbox Reviews

Rated 4.7 based on 162 Reviews

6900 Dallas Pkwy # 700, Plano, TX 75024, United States

Banks Plano

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Customer sentiment for Fundbox, a financial services provider, is mixed, with both strong criticisms and notable positive feedback in recent reviews. Users frequently cite frustrations related to unexpected account shutdowns, policy changes without prior warning, and inconsistent communication around lending limits or interest rates. Some reviewers mention reliability issues and dissatisfaction with customer support responses. However, there are also customers who positively highlight ease of use, customer service, and integration features.

Recurring themes in Fundbox reviews include frustration around abrupt alterations to credit lines and transparency regarding fees or contract changes. Multiple customers express that changes have negatively affected their business operations, particularly when implemented without sufficient notice. On the other hand, several reviewers praise the product for its simplicity, its value in assisting with small business cash flow, and the speed and efficiency of fund disbursement and repayment flexibility.

Overall, Fundbox is considered a convenient tool for managing business finances but faces significant trust and reliability challenges, especially regarding sudden policy shifts. In the financial services sector, the company’s reputation is divided: while some appreciate the functionality and support, others urge caution due to communication and reliability concerns.
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What Customers Are Saying About Fundbox?

easy to use

Keeping it simple

customer service to be superb

Great job, fundbox!

Quickbooks integration that makes processing a snap

great resource to build relationships

this is a great tool

fast, easy, and has great rates

pay ahead without penalty

Trustguide extracts key phrases from reviews about Fundbox and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 30% of Fundbox's customers had a positive experience.

Positive
30%
Neutral
10%
Negative
60%

Fundbox Ratings

5

As of Based on 162 revies as of Jul 10, 2025

Fundbox Score

30%

As of Based on 162 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 162 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Fundbox's publicly available reviews View source

Thomas Francisco rated Fundbox 1 stars
a month ago
Outrageous fees & Shutoff with no warning or reasoning. They are very unreliable. It is a weekly payment with over a 40% annualized interest rate. Then they shut off my account twice without any warning. And the only reason they could provide was that they periodically do assessments on my credit profile. Which I have a 790 credit score and my business brings in over $160,000/month. And I never missed payment, with them, or anyone, ever. When I called, they just shrugged me off, and said their policy is they can assess my account periodically and shut off for any reason, but then won't tell you the reason. These no warning constraints on cash cripples a small businesses. There are better companies out there that are relationship based and help you instead of trying to screw you. And they didn't report my great payment history to the bureaus until I complained about it 4-5 months after I started making payments, which they lied and said they would. Complete waste of time and money, and almost damaged my companies reputation, until I found better relationship focused lenders. And of course, there response to my feedback was that "they addressed your concerns via email". HA! Notice how they don't state what the feedback was. And I will tell you why. Because there feedback was, again, still no reason of shutting it off, but wanted to educate their clients of their policy, that again, they can shut off without warning, without reasoning. Thanks for the helpful response (sarcasm)!
Bryan Chapman rated Fundbox 5 stars
5 months ago
My interest rate is 8.9% per the contract but Fundbox is charging a higher percentage and not wanting to honor the contract. So be aware of the fraudulent schemes they do. This is illegal and this is why Capital one is being sued. Example I borrowed $8000 and they charged me $8728.23 payback but this comes to 0.916% not the 8.9% per the contract
johnireland tilestone rated Fundbox 5 stars
5 months ago
Fundbox is there when you need it , easy to use , no bells or whistles. Draw and pay back whenever you want . Keeping it simple

Frequently Asked Questions About Fundbox

How transparent is Fundbox about changes to account policies?

Reviews indicate that Fundbox sometimes implements policy or credit line changes with minimal advance notice. Customers have reported sudden reductions in available credit and abrupt account shutdowns, which can impact business operations.

Does Fundbox honor its advertised interest rates and terms?

Some reviewers claim discrepancies between contract rates and the amounts charged, expressing frustration over unclear fees. Customers are encouraged to review all loan documents carefully and monitor repayments relative to agreed-upon terms.

Are Fundbox products integrated with business accounting software?

Yes, Fundbox offers integration with platforms such as QuickBooks, making the process of using advances and tracking payments more streamlined for business customers.

About Fundbox

Banks
Fundbox provides financial products designed to help small businesses manage cash flow by offering working capital solutions, such as lines of credit and short-term advances. The company operates primarily in the financial services industry and delivers its services through digital channels, enabling customers to use its platform online.

Its operational model emphasizes quick access to funds, straightforward repayment processes, and integration with accounting software like QuickBooks. Fundbox allows users to draw and repay loans as needed, with funding decisions made digitally. Policy and credit assessments are managed through their automated platform, and customer support is available for account management issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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