AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Christian Community Credit Union logo

Christian Community Credit Union Reviews

Rated 4.5 based on 156 Reviews

255 N Lone Hill Ave, San Dimas, CA 91773, United States

Banks San Dimas

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, reviews for Christian Community Credit Union (CCCU) present a largely positive sentiment, emphasizing courteous staff, smooth loan processes, and personalized assistance. Common feedback includes satisfaction with customer service experiences over the phone and online, quick responses, and a sense of alignment with the credit union’s values. While several reviewers mention long-term loyalty and family membership, a few raise issues regarding technical difficulties with the app and account security concerns.

A recurring theme among customers is the professionalism and friendliness of staff, often naming helpful representatives or describing how agents addressed specific problems such as card theft, loan inquiries, or urgent travel issues. Many highlight features like mission-driven card fees, attractive interest rates, and quick account creation. However, negative experiences surface regarding technology—specifically app logins—and a significant concern regarding fraud resolution, with one reviewer feeling let down by the handling of their case.

Overall, Christian Community Credit Union is regarded as a community-focused institution with reliable, helpful staff and a strong values-based approach to banking. The credit union’s emphasis on personalized service and supportive interactions fosters loyalty across generations, though addressing technology usability and fraud response issues remains important for maintaining its reputation.
Read more

What Customers Are Saying About Christian Community Credit Union?

polite and courteous

the best customer service

my new favorite credit union

call was returned promptly

staff is so sweet

ease of use

Harvest account interest rate is very attractive

fantastic job of explaining everything

competent, friendly, and a breath of fresh air

totally positive

Trustguide extracts key phrases from reviews about Christian Community Credit Union and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Christian Community Credit Union's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Christian Community Credit Union Ratings

5

As of Based on 156 revies as of Jul 10, 2025

Christian Community Credit Union Score

70%

As of Based on 156 revies as of Jul 10, 2025

Got a busrning question about Christian Community Credit Union?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 10, 2025, 156 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Christian Community Credit Union's publicly available reviews View source

Cheryl Robinson rated Christian Community Credit Union 5 stars
2 months ago
My experience with Christian Community Credit Union has been an exceptional one! I have talked to agents over the phone and they were so polite and courteous! My loan process was very smooth and remarkable. They are always willing to answer any of your questions and concerns. I will definitely recommend Christian Community Credit Union to my friends and family!
Gavin Dundee rated Christian Community Credit Union 5 stars
a month ago
They have the best rates, have the best customer service, and have mortgage loan officers that are the easiest to work with! I highly recommend them. 🤗 I also absolutely love that my card fees have a portion donated to missions. It makes my heart happy.
Kevin Heenan rated Christian Community Credit Union 5 stars
a month ago
They are 3,000 miles away yet it is like they are next door! The values of this credit union align perfectly with mine and my family's. They are quick to assist and their site is safe and secure! This is my new favorite credit union and credit card!

Frequently Asked Questions About Christian Community Credit Union

How responsive is customer service at Christian Community Credit Union?

Customers report that CCCU staff are generally prompt and courteous in handling inquiries, whether over the phone or online. Multiple reviews mention quick responses and helpful attitudes, though some customers cite longer wait times during certain calls.

Are there concerns with CCCU’s technology or online banking features?

Some users have experienced difficulties logging into the mobile app, mentioning complicated account registration and issues with account recognition. However, other members describe a smooth online account creation process and appreciate features like safe, secure banking and Zelle integration.

What should I know about account security and fraud at CCCU?

A few reviews have highlighted concerns regarding fraud resolution and communication with the fraud department. Customers are encouraged to contact the credit union directly for prompt support and clarification regarding security protocols.

About Christian Community Credit Union

Banks
Christian Community Credit Union provides financial services, including banking products, loans, and credit cards, tailored to individuals and families. The institution operates as a credit union, offering both in-person and digital banking options for its members, and includes options supporting mission-driven initiatives.

The company utilizes standard banking procedures such as online account creation, remote customer service, and secure online and mobile platforms. Features include support for electronic money transfer tools and fraud monitoring. Staff regularly respond to account inquiries, resolve issues, and assist with both routine and urgent member needs through phone and digital channels.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
16602250064474161868
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.