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Rani Alfers - Farmers Insurance Reviews

Rated 4.9 based on 174 Reviews

15400 Knoll Trail Dr #112, Dallas, TX 75248, United States

Insurance Services | Dallas, TX

Published on
February 24, 2024
Last updated
March 13, 2024

Reviews Summary

The reputation of Farmers Insurance - Rani Alfers is overall positively reflected in the recent customer reviews. Customers have repeatedly praised the agency for its comprehensive and proactive customer service, with numerous accounts of agents going beyond basic responsibilities to ensure satisfaction. The responsiveness and efficiency of the staff, particularly in addressing insurance matters swiftly, is a recurring theme. Whether it's renegotiating coverage to favor cost efficiency, assisting with claims, or making administrative changes, the agents are noted for their expertise and willingness to provide personalized assistance. Moreover, the consistent recognition of the agency's professionalism and the warmth with which they engage their clientele underscore a customer experience that seems to extend beyond the formal bounds of an insurance provider relationship.

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What Customers Are Saying About Rani Alfers - Farmers Insurance?

Trustguide uses AI to extract key phrases from reviews about Rani Alfers - Farmers Insurance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Rani Alfers - Farmers Insurance's customers had a positive experience.

Positive
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Rani Alfers - Farmers Insurance Ratings

5

As of Based on 174 revies as of Feb 24, 2024

Rani Alfers - Farmers Insurance Score

As of Based on 174 revies as of Feb 24, 2024

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Customer Reviews

As of Mar 13, 2024, 174 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Rani Alfers - Farmers Insurance's publicly available reviews View source

Jennifer Cloud Esq rated Rani Alfers - Farmers Insurance 5 stars
a month ago
Rani's office brought my coverage down significantly, worked with me on what coverages to change, canceled my other insurance policies for me, worked with roofer to get info that was needed, etc. Really just went all out on helping me! I would highly recommend.
Armando Esquivel rated Rani Alfers - Farmers Insurance 5 stars
3 months ago
I have been for about ten days to resolve this matter on the vehicle to get the check and it took about 30 minuets for Robyn to fix it , and trying to find another policy for my grandson to drive the new vehicle and it took about 5 minuets for Robyn to fix that problem please this lady is perfect for this job or any job she can talk to people and understands how to solve problems she is outstanding.
Rochelle G rated Rani Alfers - Farmers Insurance 5 stars
3 months ago
I have been with this Farmers Ins agency since before it was Rani Alfers Agency. But I've never called to talk about making policy changes because, let's face it, talking insurance coverages is not the most fun to be had. I finally made the call and I'm so glad I did! I had the distinct pleasure of working with Akisha. She was very patient in answering my many questions, helpful in explaining coverages, and detailing the options available to me. All of the information I needed to feel confident I was making an informed decision about my insurance needs. Thanks, Akisha, for making me feel comfortable with this process.

Frequently Asked Questions About Rani Alfers - Farmers Insurance

How does Farmers Insurance - Rani Alfers handle policy changes and coverage inquiries?

According to customer reviews, the agency is highly responsive and effective in handling policy changes and coverage inquiries. Agents are noted for being patient, thorough in their explanations, and quick to resolve any concerns, ensuring clients make informed decisions.

Can the agents at Farmers Insurance - Rani Alfers assist with claims beyond just processing them?

Yes, agents at Farmers Insurance - Rani Alfers have been noted to assist with claims beyond mere processing. They actively collaborate with other service providers, such as roofers, to ensure customers have access to quality repair work and are supported throughout the entire claim process.

Does Farmers Insurance - Rani Alfers offer a personalized customer experience?

Reviews consistently indicate that Farmers Insurance - Rani Alfers offers a personalized customer experience, marked by warm professional interactions, attention to individual needs, and personalized gestures like sending cards on special occasions.

About Rani Alfers - Farmers Insurance

Insurance Services

Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another kind, I'm here to help you understand the insurance coverage you may want. Serving the Dallas, TX area since 2005, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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