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Protectivity Insurance Reviews

Rated 4.6 based on 126 Reviews

Dovetail House, Wycombe Rd, Stokenchurch HP14 3RQ

Insurance Services High Wycombe

Published on
August 25, 2025
Last updated
August 25, 2025

Reviews Summary

The overall sentiment for Protectivity Insurance is predominantly positive, with most reviewers expressing satisfaction regarding the company’s value for money, coverage range, and helpfulness of its staff. Customers often highlight the efficiency in procuring insurance and the ease of renewal, while a few mention areas for improvement, particularly regarding claim response times and policy renewals.

Frequent themes across reviews include the simplicity of the buying process, clear communication, and competitive pricing. Clients appreciate features like prompt reminders, straightforward online access to documents, and knowledgeable support from staff, both digitally and via phone. Negative remarks focus on delays in addressing claims and isolated instances of lapsed renewals, noting response times and follow-up as weaker points.

Overall, Protectivity Insurance is regarded as a reliable insurance provider, especially valued for its affordable pricing, ease of use, and supportive service model. The company maintains a strong reputation among professionals in sectors such as fitness, dog walking, and market trading, reinforcing its prominence within the insurance market.
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What Customers Are Saying About Protectivity Insurance?

incredible so much cheaper

excellent service

Great and straightforward service

simple, easy to follow

great service, explains everything

so simple, straightforward and clear

efficient service and easy to use

clearly explained, quickly and easily arranged

Trustguide extracts key phrases from reviews about Protectivity Insurance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Protectivity Insurance's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Protectivity Insurance Ratings

5

As of Based on 126 revies as of Aug 25, 2025

Protectivity Insurance Score

80%

As of Based on 126 revies as of Aug 25, 2025

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Customer Reviews

As of Aug 25, 2025, 126 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Protectivity Insurance's publicly available reviews View source

Steve Razzell rated Protectivity Insurance 5 stars
a year ago
I’ve been with Protectivity Insurance for the past two years now and I could not recommend them more. The value for money is incredible so much cheaper than many other companies that I have been to and they cover for a large range of insurance coverage. also if you have any problems You can always call them and they are extremely helpful.
Sally Pullinger rated Protectivity Insurance 5 stars
a year ago
I am a professional medium with 50 years of experience. I was delighted to be met by a positive and supportive lady (who I think was also quite young by the sound of her voice, but I did not hear her name). I had already phoned another insurance firm who were most unhelpful, so it was a great relief to find someone supportive to speak to. Your agent was very quick to find the right insurance package for me with no fuss at all. I was insured at a very low cost, a package that met all my simple requirements, and it was all 'done and dusted', paid for and activated, in less than half an hour. Thank you for this excellent service.
Clair Jones rated Protectivity Insurance 5 stars
a year ago
Renewed Dog Walking insurance effortlessly. Protectivity Insurance contacted me a couple of weeks ago by email that the renewal was due. The premium hadn’t changed, I needn’t do anything. Notified me again on the renewal date that money had been taken and documents were accessed immediately. Simple! Great and straightforward service, thank you.

Frequently Asked Questions About Protectivity Insurance

How easy is it to purchase insurance from Protectivity Insurance?

Purchasing insurance is frequently described as simple and straightforward. Customers find the website easy to navigate and mention that buying or renewing a policy often takes less than an hour.

Does Protectivity Insurance handle policy renewals automatically?

Most reviews indicate that Protectivity Insurance sends timely renewal emails and can process renewals automatically. However, there are occasional reports of missed renewals, so it’s advisable to verify your renewal status directly.

How are claims processed with Protectivity Insurance?

While many aspects of Protectivity Insurance’s service are efficient, at least one reviewer noted that claim processing could be slow, with delays in updates. Customers are encouraged to follow up with the team if a claim takes longer than expected.

About Protectivity Insurance

Insurance Services
Protectivity Insurance offers specialty insurance products for a broad range of professionals including fitness instructors, market traders, dog walkers, and other niche markets. It operates in the insurance industry and provides its services primarily through an online platform with support available by phone.

The company streamlines policy purchasing and renewal through an intuitive website and clear communication channels. Customers receive renewal reminders via email, with options to manage or automate coverage online. Telephone assistance is available for inquiries or custom needs, while documentation and payment processing are handled digitally for efficiency.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.