Pete Mathison - State Farm Insurance Agent Reviews

The overall sentiment from customer reviews for State Farm's insurance service is overwhelmingly positive. Reviewers consistently note the professionalism, knowledge, and thoroughness of agents such as Carmine, Andrea, Tina, John, and Sarah. Common feedback centers around smooth policy setup, clear explanations, prompt communication, and staff willingness to address questions or concerns. One critical point involves a customer needing to cancel policies due to non-renewal, but the agent's thorough follow-up mitigated this issue.

Frequent themes include responsive customer service, savings on insurance, and a clear, easy-to-understand process. Staff friendliness is highlighted, with multiple customers naming individual agents for their dedication and patience. Efficient issue resolution and personalized advice about coverage options are noted across reviews, particularly at the New Hyde Park location. The ability to communicate conveniently, such as via text, is also mentioned.

Overall, State Farm maintains a strong reputation for reliability and professional insurance services in New Hyde Park. Customers reference positive long-term relationships and repeat business, suggesting trust and satisfaction with the agency. Effective follow-up and personalized service reinforce State Farm as a reputable choice for local insurance needs.

State Farm is an insurance agency that provides a variety of insurance products, including auto, home, and renters insurance. The company operates physical offices, such as the New Hyde Park location, where customers can visit or communicate with agents regarding policy selection, coverage options, and claims assistance.

State Farm operates through a team-based approach, with licensed agents handling different aspects of customer needs. Policies are set up or modified through in-person appointments, phone calls, or digital communication, ensuring that clients receive thorough explanations of coverage and prompt responses to inquiries. Agents also assist with policy changes, cancellations, and follow-up to ensure accuracy.