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Pella Windows & Doors Of Atlanta Reviews

Rated 4.2 based on 152 Reviews

4772 Ashford Dunwoody Rd Suite 300, Atlanta, GA 30338, United States

Window Fitters | Atlanta, GA

Published on
February 22, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of recent customer reviews indicates that Pella Windows & Doors of Atlanta enjoys a robust reputation among its clientele. The company is frequently lauded for the quality of its window products, particularly the Lifestyle model, which has been noted to provide excellent insulation against cold weather. Sales representatives such as Terry West, Daniel Lockhart, and Brandon Osburn receive praise for their professional presentations and detailed explanations during the sales process, enhancing customer confidence. Furthermore, the installation teams are highlighted as professional and organized, emphasizing the cleanliness and thoroughness of their work. Rapid delivery times and competitive pricing also contribute positively to the company's reputation. Although the company is characterized as not being the lowest in price, the consensus among reviewers suggests that the perceived value and quality of workmanship justify the investment.

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What Customers Are Saying About Pella Windows & Doors Of Atlanta?

Trustguide uses AI to extract key phrases from reviews about Pella Windows & Doors Of Atlanta and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pella Windows & Doors Of Atlanta's customers had a positive experience.

Positive
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Pella Windows & Doors Of Atlanta Ratings

5

As of Based on 152 revies as of Feb 22, 2024

Pella Windows & Doors Of Atlanta Score

As of Based on 152 revies as of Feb 22, 2024

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Customer Reviews

As of Mar 13, 2024, 152 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Pella Windows & Doors Of Atlanta's publicly available reviews View source

bevert2011 rated Pella Windows & Doors Of Atlanta 5 stars
2 months ago
Our new Pella windows (Lifestyle Model) have been installed for a week now. Cold weather has shown up so we are seeing how well they work keeping the heat in. They are so much better than the old 2 pane windows we replaced. The salesman Terry West presented the product very well. He also explained the whole process very well. We received them a month from order instead of 2 months which really helps now that cold weather is here. The install team was very good. They were professional and organized. No trash was left and they finished the project in a very neat manner. They explained how all the product features worked and answered all our questions. The price was much better than competitive quotes and at this point we are very satisfied.
L. Creighton Hoffman rated Pella Windows & Doors Of Atlanta 5 stars
a month ago
I cannot express how wonderful Daniel Lockhart and Pella Windows has been. We replaced EVERY SINGLE door and window in our three story house. It was a massive undertaking for them (and us) but they made it so easy. We had odd shapes, high heights, modern wants in an older built home...all the issues one would think would make the job stressful, yet Pella & Daniel made is so low stress for us. They checked every single box and made sure everything was done not just well...but STUNNING! We could not be happier with the final product and we have recommended both Daniel and Pella to everyone who stops us and asks, "Who did your windows, they're gorgeous?!?" If I could give them 10 stars I would.
Lucy Tong rated Pella Windows & Doors Of Atlanta 5 stars
a month ago
The delivery team was amazing!! They provided excellent service by neatly stacking all our windows in one area. Also, they even helped my elderly mother close all doors before leaving. Ms. Cindy from the delivery department was extremely patient with me. I miscounted the windows and thought one was missing. She assured my issues were resolved immediately. Thank you Pella for your stellar services and staff members!

Frequently Asked Questions About Pella Windows & Doors Of Atlanta

How do Pella Windows compare in terms of pricing with other window providers?

Pella Windows tends to be on the higher end of the market in terms of pricing. However, many customers feel that the quality of the product and customer service offered by Pella Windows & Doors of Atlanta justifies the cost.

What can I expect from the installation process with Pella Windows & Doors of Atlanta?

Customers report highly professional and organized installation teams who respect the homes they work in, maintain cleanliness, and work in a timely and efficient manner. The installation teams take the time to explain product features and answer any questions.

Is Pella Windows & Doors of Atlanta able to handle unique or challenging window replacement situations?

Yes, the company has a track record of successfully dealing with a wide range of challenges during the window replacement process, including handling odd-shaped windows, high locations, and specific design preferences in both modern and older built homes.

About Pella Windows & Doors Of Atlanta

Window Fitters

Pella is the go-to store for the needs of homeowners in the greater Atlanta area when they’re looking for new or replacement windows or doors. Pella of Atlanta has a wide variety of wood, fiberglass and vinyl options available. Our team of professionals is educated in the specific needs of each type of home. Come stop by our local Pella showroom to get an in-person look at all the products we have to offer. Our team of professionals will be there to answer all of your questions and get you started on your home renovation project.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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