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Pack & Send Elephant & Castle Reviews

Rated 4.9 based on 236 Reviews

6 Camberwell Rd, London SE5 0EN

Courier Services | London

Published on
January 8, 2024
Last updated
March 13, 2024

Reviews Summary

PACK & SEND Elephant & Castle demonstrates a strong company reputation underscored by excellent customer experience in the recent reviews analyzed. Clients highlight the company's meticulous attention to detail, prompt and effective communication, and commitment to meet tight delivery windows. A recurrent theme in the feedback is the efficiency and competitive pricing of the services provided. Customer satisfaction is notably high with commendations for safe and timely delivery of items varying from artwork to personal belongings over significant distances. Professionalism and a personable approach by the staff, particularly noted with individual names, further contribute to customer trust and the likelihood of repeat patronage. The company's ability to navigate the complexities of international shipping with clear communication grants customers peace of mind and draws special appreciation. Evidently, PACK & SEND Elephant & Castle’s reputation is positively influenced by its consistent delivery of quality service and customer care.

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What Customers Are Saying About Pack & Send Elephant & Castle?

Trustguide uses AI to extract key phrases from reviews about Pack & Send Elephant & Castle and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pack & Send Elephant & Castle's customers had a positive experience.

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Pack & Send Elephant & Castle Ratings

5

As of Based on 236 revies as of Jan 08, 2024

Pack & Send Elephant & Castle Score

As of Based on 236 revies as of Jan 08, 2024

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Customer Reviews

As of Mar 13, 2024, 236 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Pack & Send Elephant & Castle's publicly available reviews View source

Charlotte Kidger rated Pack & Send Elephant & Castle 5 stars
2 months ago
Amazing services from Pack & Send from beginning to end. Email communication was prompt and clear. They pay particular interest to detail and made me feel at ease at every stage of the process. They were able to deliver my work on time when needing to work to a tight delivery window. Brilliant competitive prices and service compared to all other shipping companies I have worked with. It is reassuring to be able to get in contact with someone from the branch whenever you might need. Will definitely use again :)
Mark Oberndorf rated Pack & Send Elephant & Castle 5 stars
3 years ago
I had 3 large paintings shipped from a gallery in London to my studio in NJ, USA using Pack & Send. I couldn't be more pleased with their professionalism and service. My paintings arrived to me in perfect condition in only 2 days after shipment. Their price was absolutely more than reasonable for the service I received. The paintings were packed with the utmost care and and I can't tell you how appreciative I am about that. I am beyond happy with the whole experience with this phenomenal company. I would recommend them to anyone looking to ship high value items anywhere around the globe. Thanks so much Pack & Send!
Jay Jakubowski rated Pack & Send Elephant & Castle 5 stars
3 years ago
My auction items were shipped from London to Provincetown MA. Kurtis kept me informed every step of the way. Extremely courteous in his communications. Items arrived in perfect condition, despite the distance travelled. Highly recommend them. Jay

Frequently Asked Questions About Pack & Send Elephant & Castle

How reliable is PACK & SEND Elephant & Castle with international shipping?

According to customer reviews, PACK & SEND Elephant & Castle is highly reliable for international shipping, often delivering items in perfect condition and within a fast timeframe, such as 2 days to the USA.

Does PACK & SEND Elephant & Castle provide competitive pricing?

Customers have reported that PACK & SEND Elephant & Castle offers competitive and reasonable pricing for their shipping services, especially considering the level of service and efficiency offered.

Is the customer service at PACK & SEND Elephant & Castle responsive and helpful?

The reviews consistently highlight the responsive and personalized customer service at PACK & SEND Elephant & Castle. Staff members are noted for their professionalism, efficiency, and friendly assistance.

About Pack & Send Elephant & Castle

Courier Services

PACK & SEND Elephant & Castle offer secure packing and a wide range of international shipping and delivery services to domestic UK addresses and to destinations across the globe. If you are looking for a courier that will also provide a wide range of secure packing options for fragile and valuable items then PACK & SEND is the place to go in SE London.Our service centre is centrally located in the Elephant and Castle area with quick access to Central London and the areas of Elephant & Castle, Borough, Lambeth, Walworth, Camberwell, Kennington, Waterloo, London Bridge and the wider SE London areas.We offer excellent service and a real end-to-end packing and shipping solution for the trickiest of deliveries

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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