Dhl International (Uk) Limited Reviews
Rated 3.8 based on 145 Reviews
Courier Services in Glasgow
41 Colliery Rd, Glasgow G32 8SL
Published on
February 27, 2024
Last updated
July 10, 2025
An analysis of recent reviews for DHL Express Glasgow indicates a mixed company reputation with varied customer experiences. Recurring positive themes suggest that a number of customers find DHL to offer fast, efficient, and friendly service, with specific praise directed at front desk staff like Natalie. There appears to be confidence in the secure handling and prompt delivery of parcels, particularly within Europe. However, on the negative side, there are several instances of customer dissatisfaction due to misinformation given by sales representatives on cut-off times, failure in delivering parcels as scheduled, and allegations of dishonesty about attempted deliveries. Additionally, customers have reported unhelpful and slow service, issues with drop-offs, and challenges in sending documents without providing personal contact details, which has been a cause for frustration and inconvenience.
DHL Express Glasgow typically operates until 7:30 PM, but the cut-off times for same-day shipping dispatches might be earlier. Customers are advised to confirm cut-off times directly with the Glasgow branch to avoid any inconvenience.
Several customer reviews have praised DHL Express Glasgow's next-day delivery service within Europe as fast and efficient. While most experiences are positive, the reliability may occasionally be impacted by operational challenges.
If you experience poor customer service, you are encouraged to contact DHL Express customer support directly to resolve any issues. Providing feedback about your experience can also help the company address service issues promptly.
DHL Express offers a fast, secure, and reliable worldwide courier service from over 1,300 DHL Service Point locations nationwide – conveniently situated at your local high street or retail park near you. Send letters or parcels within the UK or internationally to over 220 countries and territories with DHL, the global leader in international shipping. Free envelopes and boxes are provided in store. Simply choose the box size you require, pack and pay in store. Pricing is based on the size of the packaging and the zone that you’re sending it to – no weighing, measuring or printing is required! Reduced CO2 emissions across our network with any parcel sent internationally from a DHL Service Point by the purchase of Sustainable Aviation Fuel.
