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Nexgen Auto Transport LLC Reviews

Rated 4.6 based on 234 Reviews

3945 Greenbriar Dr ste b 1, Stafford, TX 77477, United States

Courier Services Stafford

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

Overall, customer sentiment for NexGen Auto Transport’s vehicle shipping service is strongly positive, with reviewers routinely emphasizing clarity in communication, timely updates, and smooth coordination from booking through to delivery. The company’s team members, particularly individuals like Henry, Leo, Frank, and Diego, receive repeated praise for their efficiency, responsiveness, and helpful attitudes. While almost all feedback is affirmative, a few reviewers mention encountering issues with other transport companies before switching to NexGen, highlighting NexGen’s ability to resolve logistical challenges quickly.

Common feedback includes a seamless booking process, prompt and reliable delivery, transparent pricing, and real-time tracking or communication throughout the shipping journey. Customers shipping vehicles across states—from Arkansas to California, Texas to various locations, and Kentucky to Florida—consistently comment on the trustworthiness and professionalism of both office staff and drivers. Several reviewers particularly note feeling reassured through continuous updates and detailed handover processes.

NexGen Auto Transport has established a reputation for reliability and professionalism in the vehicle shipping industry, especially for long-distance, interstate moves within the United States. Most reviewers indicate a high likelihood of repeated use and recommend the company, supporting its trust signals for others seeking auto transport options across the country.
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What Customers Are Saying About Nexgen Auto Transport LLC?

smooth and hassle-free

handling the online forms and payments were simple

immediately found me a spot for the next day

Leo got it handled without delay

Communication was absolutely fabulous 360 degrees

delivering my car exactly on the promised date

Helped me all the way from picking up the car and dropping it off safely

the process was fast, easy, and simple

professional, and handled everything with great care

prompt responsiveness and efficient service

Trustguide extracts key phrases from reviews about Nexgen Auto Transport LLC and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Nexgen Auto Transport LLC's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Nexgen Auto Transport LLC Ratings

5

As of Based on 234 revies as of Jul 09, 2025

Nexgen Auto Transport LLC Score

100%

As of Based on 234 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 234 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Nexgen Auto Transport LLC's publicly available reviews View source

Ammar Sarwar rated Nexgen Auto Transport LLC 5 stars
3 weeks ago
I recently used NexGen Auto Transport to ship my vehicle from Bentoville ,AR to Los Angeles, CA and I was thoroughly impressed! The entire process, from pickup to delivery, was smooth and hassle-free. The communication was excellent .I was kept informed every step of the way. I highly recommend NexGen Auto Transport for reliable and efficient vehicle shipping services.
Mr. Maurice I. James rated Nexgen Auto Transport LLC 5 stars
4 months ago
I purchased a vehicle online remotely from a Dallas, Texas Dealer, and shipping arrangements were made with NexGen Auto Transport LLC at a reasonable delivery rate for long distance transport across two-thirds of the country. Handling the online forms and payments were simple, secure, and scam free. The vehicle pickup from the dealership was secure with pre-loading vehicle condition photos provided by the pickup driver and pickup verification provided by the dealer. The driver called an hour ahead of anticipated arrival time and at arrival time. He performed his work to safely unload my vehicle without damage or incident. We inspected the vehicle to our satisfaction, and I signed the electronic delivery documents satisfactorily accepting the safe shipping and delivery of my vehicle. The NexGen Auto Transportation LLC service from the people to the purpose was great! I highly recommend them for your auto vehicle transportation needs! BTW: I definitely recommend you always tip the driver at least 10% of your transporation bill. The driver does a lot more physical activities for you in the background that you may not get to see, other than just the simplicity of picking up and delivering your vehicle to you that you might not have in mind, that's definitely worth your cash complimentary thanks to him or her for their hidden services! Thank you!
Yigao Yuan rated Nexgen Auto Transport LLC 5 stars
4 months ago
When moving to the West Coast during the New Year, I initially booked with another company (M***) that many friends used. I requested a pick-up date of December 27 so my car could arrive in California by January 6. However, after waiting until January 2, they informed me that the anticipated pick-up would be January 6 — the same day I was flying to the West Coast! On top of that, they said the car wouldn't arrive in California for another seven days. This completely messed up my plans, especially since I had reserved the service a week earlier. Frustrated, I decided to try Nex Gen, a local company. They immediately found me a spot for the next day and guaranteed delivery by January 7 — exactly what I needed. The price was $900 to North California (30 hour drive), which I found fair, and the timing was perfect. The customer service was excellent. A huge thank you to Henry and Frank for saving the day! Highly recommend this company!

Frequently Asked Questions About Nexgen Auto Transport LLC

How does NexGen Auto Transport keep customers informed during the shipping process?

NexGen Auto Transport maintains clear and regular communication from booking to delivery. Customers receive real-time updates on their vehicle’s status, with dispatchers and drivers providing timely notifications about pickup, transit, and drop-off details.

Is vehicle pickup and delivery handled safely by NexGen Auto Transport?

Yes, reviews indicate that vehicles are handled with care during pickup and delivery. Drivers perform inspections, document vehicle condition, and unload without damage or incident, ensuring a secure handover to the customer.

How quickly can NexGen Auto Transport arrange a vehicle shipment?

According to customer feedback, the company can often schedule prompt pickups, sometimes as soon as the next day after booking. Timely coordination is a highlight, especially when customers need fast and reliable service.

About Nexgen Auto Transport LLC

Courier Services
NexGen Auto Transport specializes in vehicle shipping services across the United States. The company arranges the transport of automobiles from one state to another through a network of professional drivers and logistics coordinators. Its core offering is facilitating interstate car deliveries for individuals, dealerships, and businesses. NexGen Auto Transport operates by providing online quotes, secure digital forms, and electronic payment options. The process typically includes coordination between office staff, dispatchers, and drivers, regular communication with customers, and vehicle status updates from booking to delivery. Drivers deliver vehicles directly to customer-designated locations, often with pre- and post-inspection documentation.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.