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Safemile Auto Transport Reviews

Rated 4.8 based on 868 Reviews

500 E Main St 16th floor, Norfolk, VA 23510, United States

Courier Services Norfolk

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, customer sentiment toward Safemile Car Transport is generally positive, with reviewers highlighting smooth, efficient auto transport experiences. Common feedback includes staff responsiveness, clear communication, and timeliness from initial contact to delivery. Specific employees, such as Tom, Adam, Jimmy, Catalin, Ardit, Brian, and Jacob, are mentioned for their professionalism and support. A minority of clients expressed dissatisfaction, mainly relating to unexpected charges and delays—often stemming from scheduling or communication breakdowns.

Key themes identified throughout Safemile Car Transport reviews are reliability, clear quoting, adherence to delivery schedules, and the ability to resolve logistics quickly. The process from booking through to delivery is frequently cited as transparent, with no hidden fees for most customers. Staff members are repeatedly named and appreciated for going above and beyond in organizing expedited pickups, providing detailed information, or handling tight timelines.

In summary, Safemile Car Transport maintains a strong reputation as a car transport broker, particularly for major cross-state moves in the United States. Trust is reinforced by repeat business, positive staff interactions, consistent on-time deliveries, and several recommendations. While some isolated negative experiences occur, the overall pattern underscores dependable, professional car shipping and positive working relationships with both customers and carrier partners.
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What Customers Are Saying About Safemile Auto Transport?

a flawless experience

awesome service, thank you.

outstanding help throughout the process

Service was friendly and efficient

very professional and was timely

smooth, professional, and efficient

Brian was amazing.

clear, responsive, and truly professional

Trustguide extracts key phrases from reviews about Safemile Auto Transport and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Safemile Auto Transport's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Safemile Auto Transport Ratings

5

As of Based on 868 revies as of Jul 10, 2025

Safemile Auto Transport Score

70%

As of Based on 868 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 868 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Safemile Auto Transport's publicly available reviews View source

Mona Stafford rated Safemile Auto Transport 5 stars
a week ago
I used this company to move my car from California to Georgia and it was a flawless experience. I worked with Tom initially, who was very forthcoming with information and made me feel very comfortable about them transporting my car. The communication throughout the process was amazing. They picked up my car on a Friday morning and I received it on Tuesday afternoon, so it took four days. There was no problem with the payment. The price was what I was quoted, they took a deposit from my credit card and then I paid the balance when the car arrived. There was no surprise charges at all, and I would use this company hands down again if needed.
J Stout rated Safemile Auto Transport 5 stars
4 months ago
I searched all over the web for a carrier, somehow I got a quote from this company. At first disregarded the company because I thought I was talking to an ai generated person because how spoke and i wanted to deal with an actual person, turns out he was an actual person... After a couple of companies promised to pick car up, Adam called and said he could get it that day. I gave him the okay, within 4 hours the car was picked up, and delivered a whole day early. The price was a quoted, driver was courteous of my car, and it was early. Couldn't ask for more, awesome service, thank you.
D Prak rated Safemile Auto Transport 5 stars
4 months ago
I had a great experience with Safemile Car Transport, and I especially want to give a shoutout to Jimmy for his outstanding help throughout the process. From the very beginning, they were prompt, professional, and extremely helpful. Jimmy went above and beyond—he answered all of my questions immediately and took action without delay. He made sure I felt informed and confident every step of the way. It’s rare to find a service that combines speed, reliability, and excellent customer care, but Safemile delivered on all fronts. Highly recommend them if you’re looking for a stress-free and smooth car shipping experience.

Frequently Asked Questions About Safemile Auto Transport

How does Safemile Car Transport handle payment and pricing?

Payment is typically split with a deposit upfront and the remaining balance paid upon vehicle delivery. Most reviewers state prices matched quoted amounts, but a few reported unexpected additional charges related to scheduling or vehicle contents.

How fast is the typical vehicle delivery with Safemile?

Delivery times vary but several reviews note vehicles were delivered within four days or even earlier than scheduled. Quick pickup arrangements and on-time deliveries are commonly mentioned, though delays have occurred in a minority of cases.

Can I interact directly with a carrier or will all communication go through Safemile?

Safemile generally manages all communication between customers and carrier drivers. Direct dealing with the actual transporter is not standard, and all logistics and support are coordinated through Safemile representatives.

About Safemile Auto Transport

Courier Services
Safemile Car Transport is a brokerage service specializing in coordinating the long-distance transport of vehicles across the United States. The company acts as an intermediary between customers and auto carrier companies, facilitating the movement of personal and commercial vehicles from state to state.

Safemile operates by providing quoted prices, arranging pick-up and delivery schedules, and serving as the main point of communication for both customers and carriers. The service includes upfront quoting, deposit processing, and follow-up to ensure transactions are completed according to agreed-upon terms.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.