The overall sentiment for American Auto Shipping, a nationwide auto transport service, appears largely positive with notable exceptions. Many reviewers highlight smooth booking, timely communication, and damage-free deliveries. Several customers cite specific positive staff interactions, such as with Alyssa, and appreciate transparent pricing and helpful support—even in cases of delivery delays. However, a minority experienced serious issues, including lack of responsiveness, unclear charges, or problematic payment resolution, warning others to approach with caution.
Common themes in the feedback include the company’s ability to coordinate multi-state shipments, provide accurate updates, and deliver vehicles without damage. Customers in states like Arizona, Georgia, Texas, Florida, and Oregon praise staff professionalism, locked-in quotes, and clear communication from dispatchers and drivers. The operational consistency across locations is a recurring strength, especially when transporting special vehicles, such as classic cars or auction purchases.
Overall, American Auto Shipping is regarded as a reliable choice for auto transport needs across the United States. While a small number of customers report significant issues, most find the process efficient, professional, and well-communicated. The service demonstrates a strong reputation for timely, damage-free deliveries and responsive support in key regions nationwide.
Common themes in the feedback include the company’s ability to coordinate multi-state shipments, provide accurate updates, and deliver vehicles without damage. Customers in states like Arizona, Georgia, Texas, Florida, and Oregon praise staff professionalism, locked-in quotes, and clear communication from dispatchers and drivers. The operational consistency across locations is a recurring strength, especially when transporting special vehicles, such as classic cars or auction purchases.
Overall, American Auto Shipping is regarded as a reliable choice for auto transport needs across the United States. While a small number of customers report significant issues, most find the process efficient, professional, and well-communicated. The service demonstrates a strong reputation for timely, damage-free deliveries and responsive support in key regions nationwide.
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