The overall sentiment toward Oven Support’s oven cleaning service is predominantly negative, as reflected in customer reviews describing issues with reliability, difficulty obtaining refunds, and unresolved service failures. While a few reviewers mention positive interactions with specific staff like Matt, Jonny, and Eddie, the prevailing feedback highlights broken appliances, lack of communication, and poor aftercare. Customers frequently express frustration about paying upfront, having appointments cancelled or missed, and not receiving promised refunds.
The most consistent themes include poor customer service, delayed or absent communication following incidents or complaints, and repeated difficulties in obtaining refunds after service issues or cancellations. Many detail unkept promises, appointment rescheduling, and lack of accountability when things go wrong. A single positive experience highlights effective notice, professional cleaning, and friendly staff, but this is an outlier in the collective feedback.
Based on reviewer feedback, Oven Support’s reputation in its oven cleaning sector is largely negative, especially regarding post-service support and payment practices. Trust is undermined by widespread accounts of unresolved complaints, lack of refunds, and ongoing communication breakdowns across the UK. Overall, the company is not regarded as a reliable provider in its category.
The most consistent themes include poor customer service, delayed or absent communication following incidents or complaints, and repeated difficulties in obtaining refunds after service issues or cancellations. Many detail unkept promises, appointment rescheduling, and lack of accountability when things go wrong. A single positive experience highlights effective notice, professional cleaning, and friendly staff, but this is an outlier in the collective feedback.
Based on reviewer feedback, Oven Support’s reputation in its oven cleaning sector is largely negative, especially regarding post-service support and payment practices. Trust is undermined by widespread accounts of unresolved complaints, lack of refunds, and ongoing communication breakdowns across the UK. Overall, the company is not regarded as a reliable provider in its category.
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