Novotel Edinburgh Centre Hotel
Novotel Edinburgh Centre Hotel

Novotel Edinburgh Centre Hotel Reviews Summary

Rated 4.3 Star based on 2386 Reviews

Verified by
Overall Rating
Published on
February 26, 2024
Last updated
March 13, 2024

What do customers think about Novotel Edinburgh Centre Hotel?

The Novotel Edinburgh Centre has cultivated a strong reputation through consistent and positive customer experiences. Reviews frequently highlight welcoming staff, with specific mention of helpful individuals like Craig and Fernando, who enhanced the guests' stays with their service and recommendations. Accommodations such as clean and well-appointed rooms, a variety of amenities like a pool and sauna, and the quality of food and beverages, particularly breakfast, are also routinely praised. Moreover, the hotel's location is recognized as an asset, being in close proximity to local attractions and public transportation. While the hotel appears to provide great value for money overall, concerns are not prevalent enough to significantly overshadow the positive reception.

Positive Feedback

Positive aspects mentioned by customers of Novotel Edinburgh Centre include the helpful and friendly demeanor of the staff, which significantly contributes to the guests' enjoyable experience. The cleanliness and standard of the hotel's facilities are commended, as well as the additional amenities like the sauna, pool, and the well-equipped bar managed by Fernando and his team. The breakfast options are described as plentiful and enjoyable, and the location of the hotel is appreciated for its convenience to local attractions and dining. Furthermore, the provision of specialized services, such as umbrella rental, demonstrates attention to guest convenience.

Concerns and Threads

On the negative side, there have been some concerns regarding the design of the toilet doors in the rooms, which some guests found to be too transparent. There are also occasional comments on the cost, particularly noting price increases during the New Year period. Limited parking availability and the tightness of spaces are challenges that have been identified by guests. Despite these comments, they appear as isolated issues rather than systemic problems, as they are not broadly reflected across the majority of the reviews.

Frequently asked questions about Novotel Edinburgh Centre Hotel

Are the hotel's amenities accessible to all guests?

Yes, amenities such as the pool, sauna, and bar are available to all guests, with positive feedback on their cleanliness and quality.

Is there parking available at Novotel Edinburgh Centre?

Limited parking is available on-site and is secure, although spaces might be tight. Guests are advised to park sensibly.

How accommodating is the hotel for families with young children?

The hotel staff is noted to go out of their way to cater to families, providing services like warming babies' milk even in the early morning, suggesting a family-friendly approach.

What are customers saying about Novotel Edinburgh Centre Hotel

Novotel Edinburgh Centre Hotel
Sophia Woodhead
2 weeks ago on
Craig was super helpful when checking us in. Came for a bonus break and couldn’t fault one bit of the hotel. Also the lady on reception when we checked in and checked out unsure of her name but she was lovely, very smiley and welcoming and made sure we were able to leave bags both times. The hotel’s facilities are clean and at an excellent standard. Craig was helpful with information we asked for and even extra recommendations. Everything was great from start to finish and made our trip to Edinburgh a lovely experience. Noteworthy details: Sauna and pool were a great addition
Novotel Edinburgh Centre Hotel
4 weeks ago on
Just fab. Amazing room with comfortable bed. Not so sure about the see through toilet door… what’s that all about! Very spacious with fabulous shower and ritual toiletries. Breakfast was great with good choice. Added bonus of swimming pool …
Novotel Edinburgh Centre Hotel
Christopher G
a month ago on
Overall we really liked this hotel.||It had a decent location, 100 yards from the nearest hop on hop off tour bus stop. Seven minute walk to bars and food outlets at Grassmarket.||Rooms were clean, tidy, and we were at the end of the row …
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About Novotel Edinburgh Centre Hotel


Polished hotel with free Wi-Fi and an indoor pool, plus a modern restaurant/bar and a sauna.