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Novotel Edinburgh Centre Hotel Reviews

Rated 4.3 based on 2386 Reviews

80 Lauriston Pl, Edinburgh EH3 9DE

Hotels | Edinburgh

Published on
February 26, 2024
Last updated
March 13, 2024

Reviews Summary

The Novotel Edinburgh Centre has cultivated a strong reputation through consistent and positive customer experiences. Reviews frequently highlight welcoming staff, with specific mention of helpful individuals like Craig and Fernando, who enhanced the guests' stays with their service and recommendations. Accommodations such as clean and well-appointed rooms, a variety of amenities like a pool and sauna, and the quality of food and beverages, particularly breakfast, are also routinely praised. Moreover, the hotel's location is recognized as an asset, being in close proximity to local attractions and public transportation. While the hotel appears to provide great value for money overall, concerns are not prevalent enough to significantly overshadow the positive reception.

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What Customers Are Saying About Novotel Edinburgh Centre Hotel?

Trustguide uses AI to extract key phrases from reviews about Novotel Edinburgh Centre Hotel and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Novotel Edinburgh Centre Hotel's customers had a positive experience.

Positive
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Novotel Edinburgh Centre Hotel Ratings

5

As of Based on 2386 revies as of Feb 26, 2024

Novotel Edinburgh Centre Hotel Score

As of Based on 2386 revies as of Feb 26, 2024

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Customer Reviews

As of Mar 13, 2024, 2386 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Novotel Edinburgh Centre Hotel's publicly available reviews View source

Sophia Woodhead rated Novotel Edinburgh Centre Hotel 5 stars
2 weeks ago on
Craig was super helpful when checking us in. Came for a bonus break and couldn’t fault one bit of the hotel. Also the lady on reception when we checked in and checked out unsure of her name but she was lovely, very smiley and welcoming and made sure we were able to leave bags both times. The hotel’s facilities are clean and at an excellent standard. Craig was helpful with information we asked for and even extra recommendations. Everything was great from start to finish and made our trip to Edinburgh a lovely experience. Noteworthy details: Sauna and pool were a great addition
Cairolass_12 rated Novotel Edinburgh Centre Hotel 5 stars
4 weeks ago on
Just fab. Amazing room with comfortable bed. Not so sure about the see through toilet door… what’s that all about! Very spacious with fabulous shower and ritual toiletries. Breakfast was great with good choice. Added bonus of swimming pool …
Christopher G rated Novotel Edinburgh Centre Hotel 5 stars
4 weeks ago on
Overall we really liked this hotel.||It had a decent location, 100 yards from the nearest hop on hop off tour bus stop. Seven minute walk to bars and food outlets at Grassmarket.||Rooms were clean, tidy, and we were at the end of the row …

Frequently Asked Questions About Novotel Edinburgh Centre Hotel

Are the hotel's amenities accessible to all guests?

Yes, amenities such as the pool, sauna, and bar are available to all guests, with positive feedback on their cleanliness and quality.

Is there parking available at Novotel Edinburgh Centre?

Limited parking is available on-site and is secure, although spaces might be tight. Guests are advised to park sensibly.

How accommodating is the hotel for families with young children?

The hotel staff is noted to go out of their way to cater to families, providing services like warming babies' milk even in the early morning, suggesting a family-friendly approach.

About Novotel Edinburgh Centre Hotel

Hotels

Polished hotel with free Wi-Fi and an indoor pool, plus a modern restaurant/bar and a sauna.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.