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New York Computer Help Reviews

Rated 4.7 based on 401 Reviews

53 E 34th St floor 3, New York, NY 10016, United States

Computer Repair | New York, NY

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

A comprehensive analysis of the customer reviews for New York Computer Help - Midtown suggests that the company has developed a solid reputation for professional service, expertise in repairs, and exceptional customer service. Recurring themes in the feedback include quick turnaround times for repairs, clear and regular communication, and fair pricing. Many customers praise the free diagnostic services and point out the staff's genuine care and earnest effort to assist, which they find to be a rare find in the industry. The professionalism displayed through an organized workspace and knowledgeable staff seems to contribute positively to the overall customer experience. Nevertheless, there is a mention of dissatisfaction regarding high prices, indicating that cost might be a consideration impacting customer satisfaction.

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What Customers Are Saying About New York Computer Help?

Trustguide uses AI to extract key phrases from reviews about New York Computer Help and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of New York Computer Help's customers had a positive experience.

Positive
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New York Computer Help Ratings

5

As of Based on 401 revies as of Jan 10, 2024

New York Computer Help Score

As of Based on 401 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 401 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of New York Computer Help's publicly available reviews View source

Shuo Fang rated New York Computer Help 5 stars
2 weeks ago
I highly recommend New York Computer Help for their professionalism service. Recently, my desktop suffered water damage, and their team diagnosed and fixed the issues. The repair was precise, demonstrating their expertise. The staff was friendly, and the organized workspace reflected their professionalism. In summary, my experience was positive, and I confidently endorse their services for reliable and efficient computer repairs.
Clara Brech rated New York Computer Help 5 stars
a month ago
I cannot recommend New York Computer Help enough. I had a Mac that was severely liquid damaged and they diagnosed it free of charge. They got back to me quickly and I found them to be super genuine and willing to help. As they were fixing it, they found another issue but kept me updated the entire time and asked me before proceeding with anything. In the end, my Mac couldn’t be fully fixed, but they refunded me. The guys here have tremendous customer service and seem to actually care. So if you need any computer repairs, this is the place to go.
Mark Bartley rated New York Computer Help 5 stars
a month ago
I had an exceptional experience with my son's Samsung tablet (S6 Lite ) repair service. Despite the tablet's cracked screen, the technicians were able to order the part and fix it in reasonable timeframe, The price for the repair was incredibly fair and the customer service I received was top-notch - quick, efficient, and highly informative. I was kept well-informed throughout the entire process. I couldn't be happier with the outcome, and my son now has his tablet back in perfect condition. Thank you for your outstanding service!

Frequently Asked Questions About New York Computer Help

Does New York Computer Help - Midtown offer free diagnostics for computer repairs?

Yes, New York Computer Help - Midtown provides customers with free diagnostic services to determine the issues with their computers.

Can I expect a quick turnaround time for my computer repairs at New York Computer Help - Midtown?

Many customers report quick and efficient repair services, with several instances of issues being resolved within a day, indicating a generally fast turnaround time for repairs.

Are there any concerns I should be aware of before choosing New York Computer Help - Midtown for my computer service needs?

Some customers have noted that the services can be expensive. It is advisable to consider your budget and perhaps obtain a quote before proceeding with repairs at New York Computer Help - Midtown.

About New York Computer Help

Computer Repair

Founded in 2000, our computer service centers focus on providing high quality service for our customers. Specializing in all computer issues, we look to fix the issue directly and affordably, saving money and expediting the repair process. Supporting: Apple, MacBooks, iMacs, Lenovo, HP, Alienware, Razer, MSI, Dell, Microsoft Surface, Asus, Toshiba, Acer, custom PC builds, and all Windows and Apple devices. looking forward to providing a free diagnostic to you so you can decide if you should move forward with our repair service. Please note we also have an IT outsourced team that may help your office and enterprise needs. Further, we specialize in bulk repairs for businesses.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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