Nationwide Care Services Reviews
Rated 3.9 based on 69 Reviews
Home Care Services in Birmingham
Amington House, 95 Amington Rd, Tyseley, Birmingham B25 8EP
Published on
March 4, 2024
Last updated
July 10, 2025
Evaluating Nationwide Care Services Limited through recent customer feedback presents a juxtaposition of experiences. On the positive side, the training aspect of the organization receives high praise. Multiple reviewers extol the virtues of trainers, specifically Wendy and Ali, describing the training as 'informative and practical' and the trainers as 'mindful', 'cooperative', 'wonderful', and 'clear'. These positive experiences contribute to the perception of a company invested in the development of skilled and competent staff. On the negative side, there are severe concerns about the quality of care provided. Issues span from neglectful practices, such as inadequate personal care and failure to provide proper services, to alarming accusations of abuse and gross misconduct, including medication mishaps and mistreatment of clients. In summary, while Nationwide Care Services Limited may excel in training, there are significant and concerning allegations about the care services that adversely affect the company's overall reputation.
Nationwide Care Services Limited provides a training program that has been highly praised by participants. The training is described as informative, practical, and interactive, aiming to equip carers with relevant skills and techniques for their roles. Trainers, such as Wendy and Ali, receive commendations for their effectiveness and supportive teaching styles.
Some clients have reported serious concerns regarding the care provided by Nationwide Care Services Limited. Issues include inadequate personal care, failure to follow care plans, and alleged medication mishaps. Prospective customers should thoroughly consider these reports and conduct their independent research, possibly including discussions with the company, before engaging their services.
Feedback regarding the administrative aspect of Nationwide Care Services Limited is mixed. While some reviews acknowledge the administrative staff as helpful and responsive, providing peace of mind to customers, other reviewers have encountered experiences of unhelpfulness and rudeness, particularly over the phone. As experiences vary, it may be beneficial to assess this through direct interaction with the company's administrative team.
