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Mylo Reviews

Rated 4.8 based on 1157 Reviews

Insurance Services in Kansas City

8880 Ward Pkwy #200, Kansas City, MO 64114, United States

Published on
July 25, 2025
Last updated
July 25, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Mylo's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Mylo?

exceptional patience throughout the process

fantastic experience working with Keighley

outstanding job helping me

easy and seamless process

efficient, polite and empathetic

very happy with their service

absolutely astounded at the care

a pleasure to do business with

Trustguide extracts key phrases from reviews about Mylo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 25, 2025, 1157 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Mylo's publicly available reviews View source

Erica Talbert rated Mylo 5 stars
4 weeks ago
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I was truly impressed by Paige's professionalism and clarity. She ensured that I grasped every detail before moving forward, demonstrating exceptional patience throughout the process. Her swift and high-quality communication made the experience even better. I highly recommend her for anyone seeking clear and effective guidance!
J. Salazar rated Mylo 5 stars
4 months ago
I had a fantastic experience working with Keighley to identify the best insurance options for my needs. He was highly informative and patient with all my questions. I appreciated the ease of communication through text and email, allowing me to address everything at my own pace without feeling pressured to make a quick commitment. I will definitely return to them for any future insurance needs and will recommend their services to others.
Andy Staszak rated Mylo 5 stars
4 months ago
Great experience all around! After getting the runaround from my long time carrier, who changed their rules and was telling me that I needed a different class of coverage, then quoting me a price that was a 100% increase in cost, I was finally transferred to a 3rd party who ultimately connected me with Mylo. Kyler did an outstanding job helping me, and found me the proper coverage that is actually $300/year less than what I had been paying to the company that had had 25 years of my loyalty.

Reviews Summary

Overall, the sentiment toward Mylo, an insurance broker, is predominantly positive, with a recurring emphasis on professionalism, clear communication, and knowledgeable support from staff members such as Paige, Keighley, Kyler, Tate, Tim, Kelley, and Billie. Reviewers consistently note how agents provide detailed, patient guidance, assist in finding cost-effective insurance solutions, and communicate effectively through various channels. A few customers mention dissatisfaction related to policy management structure and response times, reflecting isolated critiques within generally favorable accounts.

Key themes throughout Mylo reviews include prompt service, transparent explanations, and tailored support for small businesses or individual needs. Customers highlight the efficiency of the process, from obtaining quotes to finalizing coverage, and appreciate not being pressured into quick decisions. Some reviews point to direct contrasts with previous negative experiences at other agencies, recognizing Mylo’s ability to secure needed policies—even for those with complicated histories or lapsed coverage.

In summary, Mylo is regarded as a reliable and user-focused insurance broker, drawing repeat business and referrals, particularly among small business owners. The company's reputation in the insurance industry is built on agent consistency, responsiveness, and the ability to navigate complex coverage scenarios. Despite limited negative feedback concerning third-party processes and communication lapses, their overall standing remains solid based on reviewer experiences.
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Frequently Asked Questions About Mylo

How responsive are Mylo agents during the insurance process?

Agents at Mylo are frequently praised for their prompt communication and efficient handling of queries throughout the policy process. Many customers highlight that quotes and solutions were provided within hours, especially compared to slower responses at other agencies.

Will Mylo handle the entire insurance policy management directly?

Not always. Some reviews point out that Mylo acts as a third-party broker, meaning underwriting and policy management may be handled by separate providers. Customers sometimes need to communicate through Mylo rather than directly with insurance carriers.

Do Mylo agents provide insurance options suitable for small businesses?

Yes, several small business owners mention that Mylo agents help identify and secure cost-effective coverage tailored to their business needs, addressing budget constraints and limited time, and offering guidance on different policy types.

About Mylo

Insurance Services
Mylo is an insurance brokerage firm specializing in helping individuals and small business owners find appropriate insurance coverage. The company connects clients with a range of insurance products, including general liability, professional liability, worker’s compensation, and other business-oriented policies, delivered primarily through personal consultation and digital communication channels.

Mylo operates by assessing each client's unique requirements, presenting quote options from various insurance carriers, and guiding clients through the application and policy acquisition process. The workflow typically involves direct consultation with licensed agents who assist with clarifying policy details, answering questions, and facilitating the completion of insurance contracts for clients in a time-efficient manner.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.