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Mr. Locks Locksmith & Security Systems Reviews

Rated 4.8 based on 863 Reviews

400 2nd Ave, New York, NY 10010, United States

Locksmiths | New York, NY

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

Mr. Locks has garnered a reputation with an overarching theme of fast, efficient service, particularly in scenarios requiring simple tasks like key copying. Numerous customers have highlighted the company's rapid response time, attentive and friendly employees, and the quick turnaround on services rendered. This consistency suggests an operational efficiency when dealing with common lock and key needs. However, the company's commitment to serving broader areas such as the outer boroughs has been questioned. One review indicates a potential unwillingness to service regions beyond Manhattan, suggesting a possible gap in the company's advertised service reach. This solitary negative review juxtaposed against several positives identifies that while Mr. Locks excels in customer service and quick turnaround within certain areas, their geographic service consistency may be an area of concern for potential clients residing outside of prime locations.

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What Customers Are Saying About Mr. Locks Locksmith & Security Systems?

Trustguide uses AI to extract key phrases from reviews about Mr. Locks Locksmith & Security Systems and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mr. Locks Locksmith & Security Systems's customers had a positive experience.

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Mr. Locks Locksmith & Security Systems Ratings

1

As of Based on 863 revies as of Jan 10, 2024

Mr. Locks Locksmith & Security Systems Score

As of Based on 863 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 863 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Mr. Locks Locksmith & Security Systems's publicly available reviews View source

Victor Chin rated Mr. Locks Locksmith & Security Systems 1 stars
3 months ago
Contact Andrew and he got back to me with a quote for a safe repair. Reasonable estimate. However once I gave him my address in the Bronx never heard from him again. I guess he only wants to do the easy lock switch-outs in Manhattan. Don't advertise your service safe in the five boros if you are not willing to go outside of Manhattan.
Salome Maldonado rated Mr. Locks Locksmith & Security Systems 1 stars
5 months ago
It was fast and the employee was very attentive and worked fast. Anything you need you will get it.
Caroline Hymes rated Mr. Locks Locksmith & Security Systems 1 stars
5 months ago
Quick easy and affordable! Came here to get a key copied and it was done within minutes! This is the place to go for any key issues.

Frequently Asked Questions About Mr. Locks Locksmith & Security Systems

Does Mr. Locks offer services outside of Manhattan?

While Mr. Locks advertises services across all five boroughs of New York City, there has been at least one account of service not being fulfilled in the Bronx. It is recommended to directly confirm with the company if they can cater to your specific location before scheduling a service.

What types of services can I expect to be completed quickly at Mr. Locks?

Customers report very quick turnaround times for key copying and similar simple tasks. For efficient and immediate service, Mr. Locks appears well-equipped to handle such needs with speed and precision.

Is the staff at Mr. Locks known to be customer-friendly?

Yes, the staff, particularly Andrew, has been frequently mentioned in reviews for being friendly, attentive, and welcoming. The positive interactions with employees suggest a strong culture of customer service at Mr. Locks.

About Mr. Locks Locksmith & Security Systems

Locksmiths

Mr. Locks was established in 2003. We’re proud to be a leading locksmith company offering a complete range of locksmith services and security systems to commercial and residential clients throughout New York City: Manhattan, Brooklyn, Queens, The Bronx and Staten Island. 24 hour lockouts and emergency services available including weekends and holidays.Our main goal is to provide professional, efficient and reliable locksmith services at competitive rates. From commercial to residential locksmith issues, we handle every single project with care and close attention to ensure 100% customer satisfaction and great results.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.