Mr. Locks Locksmith & Security Systems Reviews
Rated 4.8 based on 863 Reviews
Locksmiths in New York
400 2nd Ave, New York, NY 10010, United States
Published on
January 10, 2024
Last updated
July 10, 2025
Mr. Locks has garnered a reputation with an overarching theme of fast, efficient service, particularly in scenarios requiring simple tasks like key copying. Numerous customers have highlighted the company's rapid response time, attentive and friendly employees, and the quick turnaround on services rendered. This consistency suggests an operational efficiency when dealing with common lock and key needs. However, the company's commitment to serving broader areas such as the outer boroughs has been questioned. One review indicates a potential unwillingness to service regions beyond Manhattan, suggesting a possible gap in the company's advertised service reach. This solitary negative review juxtaposed against several positives identifies that while Mr. Locks excels in customer service and quick turnaround within certain areas, their geographic service consistency may be an area of concern for potential clients residing outside of prime locations.
While Mr. Locks advertises services across all five boroughs of New York City, there has been at least one account of service not being fulfilled in the Bronx. It is recommended to directly confirm with the company if they can cater to your specific location before scheduling a service.
Customers report very quick turnaround times for key copying and similar simple tasks. For efficient and immediate service, Mr. Locks appears well-equipped to handle such needs with speed and precision.
Yes, the staff, particularly Andrew, has been frequently mentioned in reviews for being friendly, attentive, and welcoming. The positive interactions with employees suggest a strong culture of customer service at Mr. Locks.
Mr. Locks was established in 2003. We’re proud to be a leading locksmith company offering a complete range of locksmith services and security systems to commercial and residential clients throughout New York City: Manhattan, Brooklyn, Queens, The Bronx and Staten Island. 24 hour lockouts and emergency services available including weekends and holidays.Our main goal is to provide professional, efficient and reliable locksmith services at competitive rates. From commercial to residential locksmith issues, we handle every single project with care and close attention to ensure 100% customer satisfaction and great results.
