
Mortice And Green Reviews
Rated 4.2 based on 22 Reviews
Window Fitters in London
152-160 City Rd, London EC1V 2NX
Published on
January 10, 2024
Last updated
July 10, 2025
Evaluating Mortice & Green Sash Window Repairs London based on customer reviews, the overall company reputation appears to be predominantly positive. This sentiment is reinforced by repeated praise for the company’s professionalism, punctuality, and the high quality of the repair and installation work. Customers express satisfaction with both the function and aesthetic appeal of their repaired and replaced windows, noting the blend of modern insulation with authentic period details. The company's customer service is frequently highlighted as responsive and accommodating, with several reviews mentioning the cleanliness maintained during the work process. Nevertheless, there is an indication of inconsistency in perceived value and pricing, as some customers felt that the costs were excessive for the services received. This divergence in customer experiences suggests that while the company excels in certain areas, there is room for improvement in pricing transparency and value proposition.
[$ms-code-snippet-a=1]Mortice & Green specialize in repairing and replacing sash windows, offering services that range from basic repairs to complete replacement with a focus on maintaining period details and providing modern insulation methods. They work on both residential and Grade II listed buildings and offer professional craftsmanship and technical advice.[$ms-code-snippet-a]
[$ms-code-snippet-a=2]The company exhibits a commitment to responding to urgent repair needs, as reflected in customer feedback highlighting their flexibility to rearrange schedules for emergency issues, such as a security concerns with a ground-level window. Their responsiveness in these scenarios is a key aspect of their service.[$ms-code-snippet-a]
[$ms-code-snippet-a=3]Customer opinion on pricing varies. Some reviews praise the value of the craftsmanship and the final product, considering the services reasonably priced. However, there have been instances of customer dissatisfaction regarding the cost, particularly if the service provided was brief or the result was not as expected. Prospective customers are advised to discuss pricing in detail and ensure expectations are clearly outlined before service.[$ms-code-snippet-a]
Mortice & Green is comprised of highly skilled professional sash window repair experts, all with vast amounts of experience working with traditional wooden sash windows. We are able to provide not only high quality work but also excellent one on one customer care. We have a small independent workshop just outside of London that enables us to produce the best quality hardwood sash windows at very reasonable prices.The joy you will find as a customer of our sash window repair company starts from the moment we arrive to provide you with a quote.