Overall, customer sentiment toward Momentum Warranty’s car warranty services trends strongly negative, with the majority of reviewers expressing dissatisfaction regarding claims handling and payment disputes. Although one reviewer highlighted helpful and efficient service from the staff—specifically mentioning Eilidh and a smooth claims process—the vast majority report frustration, non-payment, or poor communication. Criticisms frequently include delays, unclear terms, complicated processes, and an apparent reluctance to honor warranty claims as expected.
Reviewers consistently cite recurring themes of denied claims, disputes around ‘wear and tear’ exclusions, and slow, inconsistent handling of mechanical failures. Negative experiences are detailed across various car and van warranty products, including difficulties with approved garages, coverage disputes, and prolonged periods without vehicle access due to claim approval delays. Many emphasize communication issues with the claims department, feeling their concerns were dismissed or ignored, and describe situations where garages and even dealerships voiced reluctance to work with Momentum.
Based on this sample, Momentum Warranty’s reputation within the car warranty sector appears largely unfavorable and is characterized by widespread perceptions of unreliable claims processing and non-transparent coverage. While there is a rare positive mention of professional staff, the dominant pattern across these UK-based reviews is customer distrust and dissatisfaction, ultimately advising potential buyers to use caution.
Reviewers consistently cite recurring themes of denied claims, disputes around ‘wear and tear’ exclusions, and slow, inconsistent handling of mechanical failures. Negative experiences are detailed across various car and van warranty products, including difficulties with approved garages, coverage disputes, and prolonged periods without vehicle access due to claim approval delays. Many emphasize communication issues with the claims department, feeling their concerns were dismissed or ignored, and describe situations where garages and even dealerships voiced reluctance to work with Momentum.
Based on this sample, Momentum Warranty’s reputation within the car warranty sector appears largely unfavorable and is characterized by widespread perceptions of unreliable claims processing and non-transparent coverage. While there is a rare positive mention of professional staff, the dominant pattern across these UK-based reviews is customer distrust and dissatisfaction, ultimately advising potential buyers to use caution.
Read more
