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Mike Burton - State Farm Insurance Agent Reviews

Rated 5 based on 1111 Reviews

5520 W Lawrence Ave, Chicago, IL 60630, United States

Insurance Services Chicago

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Overall, customer sentiment for State Farm’s insurance services appears highly positive. Reviewers consistently note the professionalism, patience, and friendliness of individual agents such as Mary, Susan, Amber, Micaela, Zaiyana, and Angie. Many testimonials highlight smooth policy transitions, detailed explanations of coverage, and courteous communication. A common thread in the reviews is the individualized attention agents provide, though no significant criticisms or negative experiences are explicitly mentioned.

The most frequent themes center around agent expertise, proactive support with paperwork, clarity in presenting options, and willingness to go above and beyond on behalf of clients. Financial factors like securing competitive rates and aiding with discounts are also recognized. Multiple reviewers reference successful policy switches and securing coverage for vehicles, homes, and RVs, with gratitude for how efficiently processes were managed.

Based on reviewer feedback, State Farm is regarded as a reliable and customer-focused insurance provider. The consistency of staff performance and the detailed, personal attention given to clients strengthen State Farm’s reputation for professionalism and trustworthiness in the insurance field.
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What Customers Are Saying About Mike Burton - State Farm Insurance Agent?

GREAT customer service from Miss Mary

made switching insurance so easy

made the whole process feel effortless

quoted me a better price

very friendly

entire process even more enjoyable

exceptional and very pleasant

went above and beyond to make sure everything went smoothly

very customer service oriented

very professional

Trustguide extracts key phrases from reviews about Mike Burton - State Farm Insurance Agent and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Mike Burton - State Farm Insurance Agent's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Mike Burton - State Farm Insurance Agent Ratings

5

As of Based on 1111 revies as of Jun 15, 2025

Mike Burton - State Farm Insurance Agent Score

100%

As of Based on 1111 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 1111 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Mike Burton - State Farm Insurance Agent's publicly available reviews View source

Lorita Brown rated Mike Burton - State Farm Insurance Agent 5 stars
2 weeks ago
I received GREAT customer service from Miss Mary. She made the whole experience of coming back to State Farm a breeze. She was very polite and patient when answering all of my questions. Top notch service is what she provided. I would recommend her to my family and friends who are looking for insurance. Thanks again Miss Mary!
james bailey rated Mike Burton - State Farm Insurance Agent 5 stars
3 weeks ago
Best choice I made! Wasn’t easy changing insurance only because I don’t like change! But Susan made it so easy ! She was really amazing and I don’t think I could of had a better person. She was patient ,very understanding, and made switching insurance so easy. Definitely give Susan a 15/10 thank you so much.
Ronnie Prince rated Mike Burton - State Farm Insurance Agent 5 stars
3 weeks ago
I had an amazing experience working with Mary to set up both my auto and life insurance policies. She was incredibly knowledgeable, patient, and made the whole process feel effortless. I really appreciated how she took the time to explain my options in detail and helped tailor everything to my specific needs. It’s rare to find someone so genuinely helpful and easy to work with. Highly recommend reaching out to her if you’re looking for a smooth and stress-free insurance experience! Thank you Mary, you’ve saved me a lot of time and stress 🥲

Frequently Asked Questions About Mike Burton - State Farm Insurance Agent

Will I receive personal support from a named State Farm agent?

Yes, reviews mention individual agents by name and describe direct, supportive interactions from staff such as Mary, Susan, Amber, and Micaela, who help guide clients through coverage options and policy setup.

Are detailed explanations and assistance provided during the insurance process?

According to reviews, State Farm agents are known for thoroughly explaining insurance options, answering questions with patience, and helping with all required documentation, making processes straightforward and transparent.

Can State Farm help me find discounts or better rates?

Many reviewers note that State Farm agents assist in identifying discounts across vehicles and home coverage, work to secure competitive pricing, and help with transitions from previous insurance providers.

About Mike Burton - State Farm Insurance Agent

Insurance Services
State Farm provides insurance solutions, including auto, life, and home insurance policies. The company operates within the insurance agency sector and delivers its services primarily through direct interactions between clients and licensed agents, both in-person and remotely.

The company functions by assigning dedicated agents who help clients compare coverage options, provide quotes, and process necessary documentation. Agents guide customers through policy selection, clarify terms, and manage account transitions or updates. State Farm emphasizes personalized assistance throughout each step of obtaining or changing insurance coverage.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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