MendIT Reviews

The overall sentiment toward MendIT’s computer repair service is strongly positive, as most reviewers express satisfaction with professionalism, detailed communication, and the quality of repairs. Repeated praise is given for attentive staff—frequently mentioning individuals like Abid, Adam, Bob, and Tristan—who provide updates and go beyond basic technical work. Occasional issues are raised concerning warranty disputes and unresolved repairs, which introduces a note of caution.

Common feedback includes timely updates, careful handling and safe packaging of equipment, and engineers displaying courtesy and adaptability during onsite visits. Some customers highlight the flexibility to accommodate special requirements, such as working with children with additional needs or enabling alternate delivery locations. Critical reviews often revolve around perceived inadequate warranty fulfillment or delayed/ineffective repairs. Locations referenced include Bradford, Birmingham, and service links to retailers like Chillblast, Argos, and Box.co.uk.

Overall, MendIT is regarded as a reputable choice for computer repair in the UK, with many customers noting repeat business and a willingness to recommend. While a minority report dissatisfaction related to warranty or persistent faults, the prevailing view in reviews points to professional staff, strong communication, and reliable repairs nationwide.

MendIT specialises in computer and electronic device repair services, focusing on warranty and out-of-warranty repairs for PCs, laptops, and related electronics. The company serves customers across the UK and partners with major retailers and manufacturers, handling repairs both through mail-in logistics and onsite engineer visits.

MendIT operates through a structured process involving ticket-based support, customer communication by phone and email, and coordinated product collection and return. Repairs are conducted by engineers in dedicated facilities or at the customer’s location, with a focus on transparency about process, timelines, and status, as supported by digital tracking and informative updates.