Marriott Marquis Houston Reviews

Front staff were friendly and helpful. Pool is pretty cool (lazy river in the shape of Texas) although I didn’t use it. Restaurants have good (overpriced) food. And that’s where the “positives” stop. I get this is a convention center but I was really unsatisfied when you consider the nightly price for this hotel. There is a 1-2” gap under the room door so you can hear everything in the hallway. Also paper thin walls - sounded like someone was moving furniture at 4am. Wanted to call the desk for questions/room service and the phone gave nothing but a busy signal no matter which button was pressed. I was forced to stay here for a trade show - which I know is what they bank on. If you are visiting Houston for fun, I would recommend looking elsewhere. You’ll get way more for what you spend. Rooms: Overpriced and subpar Walkability: Great location

I really love this hotel for its location, vibe and pool. It’s super clean and the rooms are nice and the beds are comfy, for these reasons I’ve been very comfortable staying here (Ive stayed here 5ish times). The last visit was disappointing. The front desk staff were unaccommodating for a later checkout and would not budge at all (I’m a Titanium Elite member, check out is normally 4pm). I understand the hotel was busy but to not even allow a little later seemed odd. We had a massage booked for early afternoon so not having a later checkout made it less convenient to enjoy our day. The massage was underwhelming for the price and the masseuse seemed inconvenienced when I made a request for an add on. I would not go back to the spa. The night we checked in, we ate at Biggio’s and the service was terrible (late to be served, food didn’t come out right and no one checked on us to see how it was, no refills, 25 min wait for the bill). I would only ever stay here again for a pool day/night. Service is not up to standards at all.