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Manchester Piccadilly Hotel Reviews

Rated 4 based on 3030 Reviews

London Rd, Manchester M1 2PG

Hotels | Manchester

Published on
March 7, 2024
Last updated
March 13, 2024

Reviews Summary

The Manchester Piccadilly Hotel's reputation appears to be enduring a challenging period marked by the ongoing renovations, as reflected in the recent customer reviews. While location and certain aspects of service, such as the hospitality and personal attention from staff members like Vlad, are consistently praised, the experience is tainted by the inconveniences stemming from refurbishment work. Issues such as booking system errors, unanticipated city tax charges, privacy disturbances, and varying room standards contribute to a sense of inconsistency. Moreover, inconsistent room temperatures and quality of food offerings from the restaurant exhibit room for operational improvement. Customer feedback indicates that while some guests have a satisfactory stay due to upgraded rooms or attentive staff, others have had experiences marred by renovation-related mess, noise, and service shortfalls. The trend in customer sentiment suggests a fluctuating hotel reputation dependent on the guest's luck with room allocation and the extent of impact from ongoing renovations on their stay.

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What Customers Are Saying About Manchester Piccadilly Hotel?

Trustguide uses AI to extract key phrases from reviews about Manchester Piccadilly Hotel and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Manchester Piccadilly Hotel's customers had a positive experience.

Positive
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Manchester Piccadilly Hotel Ratings

2

As of Based on 3030 revies as of Mar 07, 2024

Manchester Piccadilly Hotel Score

As of Based on 3030 revies as of Mar 07, 2024

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Customer Reviews

As of Mar 13, 2024, 3030 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Manchester Piccadilly Hotel's publicly available reviews View source

Emma Brogan rated Manchester Piccadilly Hotel 2 stars
a month ago on
Such a strange stay. Stayed for 3 nights at end of December 2023. Hotel was being renovated, which was fine and I understood that workarounds were in place. However, there was an issue with the booking system. I paid in advance but on the second day got told by the cleaner that my room was supposed to be empty (news to me!), then later in the day I had reception repeatedly knock on my door to tell me that the system had the room as empty. No real apology and because the room system had been messed up, they'd retrospectively extended my booking so I had to pay city tax when checking out (despite already having paid up front). For the sake of £2 I really didn't have the will. The room was ok, quite big and location is great. The restaurant was odd and felt dated but maybe the renovation will sort that. Mixed experience with the staff, bar staff lovely. But no real privacy and constant knocking on my door even when I didn't answer and was trying to relax. It was far from relaxing!
Seth B rated Manchester Piccadilly Hotel 2 stars
a month ago on
I stay here most weeks due to work commitments and the hospitality is always really good. Special mention to Vlad on the check in desk for sorting my booking out when I mistakenly booked a twin room for only myself. The hotel will be even …
Ian H rated Manchester Piccadilly Hotel 2 stars
a month ago on
Used this hotel just before Christmas. A group of us. Half the group said it was atrocious, but they'd given me a big new room so I was happy. So for another trip to Manchester I decided to come back. They're still in the middle of a …

Frequently Asked Questions About Manchester Piccadilly Hotel

Is the location of the Manchester Piccadilly Hotel convenient for travelers?

Yes, the hotel is conveniently located a short walk away from Manchester Piccadilly station and is close to popular areas such as China Town, providing easy access to various city attractions.

Are there any additional charges to be aware of during my stay?

Due to recent events highlighted by guests, it's advisable to confirm all charges at check-in to avoid unexpected costs like city taxes or booking system errors that may arise.

What should I expect during the hotel's renovation period?

During the renovation period, you may encounter noise, dust, or construction workers on the premises. The standard of rooms and certain services like the spa and restaurant may also be affected temporarily.

About Manchester Piccadilly Hotel

Hotels

Modern rooms in a posh property with a spa, a steakhouse, and a classic bar offering afternoon tea.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.